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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

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  #1  
Old December 29th, 2005, 02:29 AM
BCKID BCKID is offline
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Internet Explorer opens slow
My IE opens very slowly. I ran a HJT and here are the results. Thanks for any suggestions. BCKID
Last edited by BCKID; December 31st, 2005 at 01:27 AM.
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  #2  
Old December 29th, 2005, 11:51 PM
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AnnMarie AnnMarie is offline
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Hi BCKID, your log is fine. Is Outlook Express slow to open too?

I see that you have McAfee installed. If you upgraded from an earlier version without rebooting, McAfee may have deleted a file by mistake.

Go to Start > Run and type:

cmd.exe

and ok. Copy and paste the below string after the prompt >

dir /s /a "c:\Imagehlp.dll" > c:\find.txt & start notepad c:\find.txt

Your drive will be scanned and when finished, Notepad will pop up with some information. Copy and paste it in this thread.

Have you installed Messenger from this PC?
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  #3  
Old December 30th, 2005, 12:59 AM
BCKID BCKID is offline
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AnnMarie: I am using Microsoft Outlook and it opens fine. I do not use Messenger. Note Pad results: Volume in drive C has no label.
Volume Serial Number is 00A8-36CF
Directory of c:\WINDOWS\system32
08/04/2004 04:00 AM 144,384 imagehlp.dll
1 File(s) 144,384 bytes
Directory of c:\WINDOWS\system32\dllcache
08/04/2004 04:00 AM 144,384 imagehlp.dll
1 File(s) 144,384 bytes
Total Files Listed:
2 File(s) 288,768 bytes
0 Dir(s) 50,678,059,008 bytes free

I also installed Mozilla Firefox and it works fine. Thanks BCKID
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  #4  
Old December 30th, 2005, 04:01 AM
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AnnMarie AnnMarie is offline
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That looks fine. It could be a problem caused by a Toolbar. Open IE and go into Tools > Manage Add-ons and disable the lot. Open IE again and if you have no further problems, enable each one (one at a time) until you find the culprit.
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  #5  
Old December 31st, 2005, 01:24 AM
BCKID BCKID is offline
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AnnMarie: Well that did it!! Not sure which one it was tho. Thanks a bunch BCKID
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  #6  
Old December 31st, 2005, 01:32 AM
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AnnMarie AnnMarie is offline
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That's good new BCKID and you are very welcome.
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