Go Back   Cyber Tech Help Support Forums > Software > Malware Removal

Notices

Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

Reply
 
Topic Tools
  #1  
Old July 27th, 2010, 09:59 PM
Saga286 Saga286 is offline
Member
 
Join Date: Aug 2006
Posts: 53
antimalware doctor

i have a antimalware doctor on my computer that i cannot get rid of. it is slowing down my computer and is really frustrating...anyone who can help pls help. thank you
Reply With Quote
  #2  
Old July 29th, 2010, 05:12 AM
touch's Avatar
touch touch is offline
Malware Removal Team
 
Join Date: Jan 2007
O/S: Windows XP Pro
Posts: 3,595
Hello Saga286


Sorry for late reply. If you still need help, please proceed as follows ->

Download Ccleaner:
Here
Click on ->
“Download
Latest Version”



Once installed, run CCleaner click the Windows tab
Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files

System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data

Then click Run Cleaner (bottom right) then Exit


Please download Malwarebytes' Anti-Malware:
Here
to your desktop.

Double-click mbam-setup and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location.

NB. If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Please post malwarebyte log, along with DDS files ->

Please download DDS:
Here

to your Desktop and doubleclick on DDs.scr to run it.
If your security software includes script blocking features, please disable these before you run this utility.


When the scan has finished, two logs will open.
Copy and paste both reports in this topic.
The logs will be reasonably large so you may have to divide them into sections and make several posts to post them.


Before you provide them, we ask that you remove any P2P/file sharing programs if you have any, and this includes Torrent software, before we clean your computer.
Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
antimalware doctor- combo fix log k9mom007 Malware Removal 283 September 23rd, 2010 10:55 PM
Antimalware doctor virus please advise dannythedog Malware Removal 31 September 19th, 2010 12:35 PM
Trying to remove Antimalware doctor peter762033 Malware Removal 11 August 25th, 2010 06:41 AM
Antimalware doctor Jerry56 Windows XP 4 August 17th, 2010 06:56 PM
doctor doctor jokes Snurfen Jokes Forum 9 August 5th, 2007 10:00 AM


All times are GMT +1. The time now is 04:22 AM.