Computer running slow and freezes when doing Scan Disk

[landfreiter]

I am having problems with my computer freezing up and running slow. I tried to do a defrag and was told there are errors than I need to run Scan Disk but when I try to run it 1/2 way throug my computer freezes very time.
I hope someone can see something on my Hijack This log that can help.
I have been to Cyber Saftey and they don't see anything virus wise.
Logfile of HijackThis v1.99.1
Scan saved at 7:09:00 PM, on 9/23/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\ROXIO\GOBACK\GBPOLL.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\USBMMKBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\WINDOWS\SYSTEM\HPZTSB08.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRA~1\NETROPA\ONSCRE~1\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\DIALER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\CSS.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCSHLD9X.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\OASCLNT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS02
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/hp/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\m4d2wzb0.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csea rchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\m4d2wzb0.slt\prefs.j s)
O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\SYSTEM\BHOCITUS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [USBMMKBD] usbmmkbd.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb08.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [MCTskShd] C:\PROGRA~1\MCAFEE.COM\AGENT\mctskshd.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Roxio\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [McShld9x] C:\Program Files\McAfee.com\VSO\mcshld9x.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\PROGRA~1\CITIVI~1\CitiVAN.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by9fd.bay9.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://active.macromedia.com/flash2/cabs/swflash.cab
O16 - DPF: {C65CF02D-749C-46F0-B2BF-3E65875A5C70} (UpdateCompleteListener Class) -
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/e...rInstaller.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab

[Idnew]

Did you try running scan disk in safe mode or reboot to DOS and type in scanreg/ fix

[landfreiter]

Thanks for the reply. No I did not do either of those. I am a new computer user and I have never tired Safe Mode but I am going to try it now.
I will let you know what happens.

[landfreiter]

Hi, I'm back with good news. I made it into Dos mode and typed scanreg/fix and it froze at 50% but when I typed just scandisk it ran fine, there were a lot of problems in directory structure and the file system so I just clicked on fix and it ran the whole way through.

When I exited I tried defrag and it ran beautifuly, I cannot thank you enough for the suggestion, I was going crazy trying to figure out what happened. It has even speeded up my computer now. Things were really fragmented.
Thank God for people who know what they are doing!

[Idnew]

That's great. Glad I could help. Here are some other things that will speed it up. Go to start/find/find files or folders and type in this........ *.tmp.........you will probably be surprised how many show up, but if none do then that's good but if they do go to file/select all/delete. Also be sure to empty the recycle bin ..........

[Tercr6]

Most peeps don't know it but there's a scanreg/restore also also when you do the scanreg/fix add /opt

Also look up http://securitytango.com/tango.php

Good Luck .....