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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

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  #1  
Old July 13th, 2005, 10:21 AM
shelby41 shelby41 is offline
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Join Date: Oct 2004
Location: Upstate NY
Posts: 37
Exclamation No desktop icons
I 'm not sure if this is where I should post, but I'm guessing its either malicious or just old.

On my mothers computer the desktop only shows up.. No icons no start bar at the bottom. I right click to get to properties to change the background but it wont let me get in there it says Runtime Libraries cancelled the request. and it says the same thing when i hit control alt delete to bring up the task manager. she has xp cable and as slow as a turtle.. I think its a old tower it looks pretty old. its a dell too. I think it might been a win 98 before and got upgraded to xp. any help would be great to get her icons back and running.

Thanks!
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  #2  
Old July 19th, 2005, 03:12 AM
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dahli dahli is offline
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Join Date: Oct 2004
Location: in a van down by the river
Posts: 5,335
Hi,

Please download HijackThis.

Run it and let it scan your computer and save a logfile.

Post the logfile back into this thread.

Thanks.
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  #3  
Old July 19th, 2005, 05:51 AM
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_freeze_ _freeze_ is offline
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Join Date: Jan 2005
Location: Auckland, New Zealand, Earth
Posts: 240
Hi, this happened to me once... but it was a little problem, try this...

Right Click on destop > Arrange icons by > 'Tick' Show desktop Icons

If that doesn't work... sorry...
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