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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs |
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#1
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Strange behavior - Opens twice program. HijackThis attached
Hi,
maybe I catched somewhere a nasty. Some programs load slow (Help & Support), but then 3 times, whilst Excel or Word is fine. Since Yesterday I have errors in Windows XP log (Help & Support): "DCOM got error "%1084" attempting to start the service StiSvc with arguments"" in order to run the server: {BA126AE5-2166-11D1-BF92-0060082ED811} I have 39 similar to this, only the “StiSvc” changes to “AVG7Arlt” ..... and others. The HijackThis log file mentions a missing AVAST file. I had AVAST running and found no nasties, neither AVG 7.5 neither ADAware, all constantly updated. When I run the AVAST yesterday, it reported 766 entries into C:\Documents & Settings\Name\Local Settings\Temp\ as being protected and not able to scan them. One entry is : ~fs111.chd\0830.csv besides the other 765. Here is the log: Logfile of HijackThis v1.99.1 Scan saved at 23:12:20 , on 30.01.07 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\System32\GEARSec.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\dllhost.exe C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\WINDOWS\System32\dmadmin.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\System32\dllhost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\system32\RunDll32.exe C:\Program Files\BIL-ISDN\isdnsta.exe C:\Program Files\SPAMfighter\SFAgent.exe C:\Program Files\Icons\Seticon.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\Go ogleToolbarNotifier.exe C:\Program Files\Outlook Express\msimn(2).exe C:\Program Files\Internet Explorer\IEXPLORE.EXE D:\Program Files\Microsoft Office\Office\WINWORD.EXE C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file) R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: (no name) - AutorunsDisabled - (no file) O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [ISDNStatus] C:\Program Files\BIL-ISDN\isdnsta.exe O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60 O4 - HKLM\..\Run: [SetIcon] C:\Program Files\Icons\Seticon.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZS O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: concept/design's onlineTV - {182FD479-E06A-4BCD-8AA9-88B3075153F6} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {17D0C64A-5283-4125-8256-105694C274ED} (MozillaPluginHostCtrl Class) - http://www.maerklin-info.de/specials...osti/spx33.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://www.support.microsoft.com/OAS/ActiveX/odc.cab O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/reso...lscbase969.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1126286443375 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} - http://www.bitdefender.com/scan/Msie/bitdefender.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...97/mcfscan.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{985AC8B8-F754-4E29-9CF1-302F97E94FB4}: NameServer = 196.43.46.190 196.43.38.190 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe O23 - Service: V2i Protector - PowerQuest Corporation - C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe Any comment, Thanks nopfusch |
#2
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There is no evidence of any malware in your log nopfusch. You have two antivirus programs running though. Not only are unnecessary resources consumed but the potential for conflicts is greatly increased.
Choose one to keep and uninstall the other from Add/Remove Programs in Control Panel and reboot. If this didnt help, go here and download ATF cleaner. Use it to remove all Temp Files, Cookies and Temp Internet Files, Java Cache and any others that you would like to remove. If you also use Opera or Firefox, also click on the cleaning options for each browser. Next, go here and run the Panda scanner and post back the report. It can take quite a while to complete so please be patient. |
#3
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Thanks for the reply.
I have those 3 AV progs since a Year now running and had no problems up to now. But when my USB modem was not recognized anymore, and the Devicemanager had a yellow mark on the USBs and also on the PCI bus, the PC became erratic. A program I ckliced 10 minutes ago, suddenly loaded. Restoring would not work: "the system could not be restored, try to select to an earlier date" or similar came up. I tried to repair (original WXP-SP2 I have), no luck. As I have on C:\ the OS and some very essential progs only, I re-installed XP and all is nearly fine. Form the XP progs, Help & Support takes a long time to load. The yellow marks in the device manager are gone, but all is not well. Before I embark to your tests suggested, I have to test my RAM and Graphicscard. I had at this MB a similar problem 3 Years back and after some search, the VideoRAM was faulty. That's why I have a Graphiccard now. I let you know about the outcome. Maybe it's time to upgrade as well, the MB is >5 Years old. Regards nopfusch |
#4
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Quote:
It does sound as though your problems are hardware related though. |
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