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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs |
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#1
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antimalware doctor
i have a antimalware doctor on my computer that i cannot get rid of. it is slowing down my computer and is really frustrating...anyone who can help pls help. thank you
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#2
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Hello Saga286
![]() Sorry for late reply. If you still need help, please proceed as follows -> Download Ccleaner: Here Click on -> “Download Latest Version” Once installed, run CCleaner click the Windows tab Select the following: Internet Explorer: Temp Internet History Recently Typed URLs Delete Index.dat files System: Empty Recycle Bin Temporary Files Memory Dumps Chkdsk File Fragments Old Prefetch Data Then click Run Cleaner (bottom right) then Exit Please download Malwarebytes' Anti-Malware: Here to your desktop. Double-click mbam-setup and follow the prompts to install the program. At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select Perform full scan, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Please save it to a convenient location. NB. If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Please post malwarebyte log, along with DDS files -> Please download DDS: Here to your Desktop and doubleclick on DDs.scr to run it. If your security software includes script blocking features, please disable these before you run this utility. When the scan has finished, two logs will open. Copy and paste both reports in this topic. The logs will be reasonably large so you may have to divide them into sections and make several posts to post them. Before you provide them, we ask that you remove any P2P/file sharing programs if you have any, and this includes Torrent software, before we clean your computer. |
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