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Windows 98 Problem solving for the Windows 98 Operating System |
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Smart Hard Drive detects imminent failure
My niece was given a computer, which may have been upgraded to Win98. She is getting an error message now, that says "1720-Smart Hard Drive detects imminent failkure. She gets as far ast he DOS screen-Microsoft Windows 98 Startup Menu, option 5 is highlighted to select the command prompt only. She also had warnings that c:\WINDOWS\DBLBUFF.SYS, and C;\WINDOWS\IFSHLP.SYS files were missing or corrupted. Does this mean her harddrive is bad? Will she be able to reinstall Win98? Or what has to happen to make her computer run again? Thanks in advance.
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#2
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hi
is it a compaq machine? the error... http://www.bioscentral.com/misc/compaqsystems.htm and what HP/compaq says http://www3.compaq.com/support/refer..._CW02.xml&dt=3 |
#3
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Yes... it's a Compaq. I will get the model#, and other spec.s as outlined and see if they work out I will post the results... thanks for all the help. |
#4
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Press the F10 key (on Compaqs) during bootup to enter the BIOS
Look for S.M.A.R.T. and disable it save and exit settings in BIOS |
#5
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#6
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is another ball game. Do you have a Windows 98 CD? Get on the machine and make some verifications:
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#7
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I have her computer here now... I get the errors: [B]The following file is missing or corrupted... c:\windows\himem.sys c:\windows\dblbuff.sys c:\windows\ifshlp.sys I tried to do a win98 setup... the only thing I have been successful at is booting... I can see some directories dir000001 to dir000019 looks like they have some of the original windows files... but I couldn't find win.com it also said .. Data Error Reading drive C c:\> Cannot find win.com unable to continue loading windows... |
#8
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hi
19 folders you have to rename to the correct name CAN be done from within real mode DOS, but it ain't easy to guess the original names they had from here (renaming them to their real mode name -with a tilde in the name in some cases- would probably get that system running again, but it might still run kinda flakish) i suggest you let us know wether it has the windows licence key stuck to the case, or the booklet, or wether you need to get the licence key from within one of the files which is stored in one of the wrongly named folders hmmm, to get the key of a system scandisk has scrambled can still be done... C: cd\ dir system.ini /s with a little luck, it shows which folder system.dat is in... system.dat itself would be hidden and a dir command will not show it btw, that folder is the windows folder Oh, i strongly suggest you make yourself a good boot floppy, and make sure it has attrib.exe and edit.com if you want (and you do NEED that key), you WILL need attrib.exe soon enough... A:\attrib C:\dir0000xx\system.dat -h (where xx is the foldernumber where you found the system.ini file) A:\edit C:dir0000xx\system.dat hit the ALT button, the menus activate edit menu has search search for the word productkey write it down once you have it, i suggest you format, restart, and run setup Last edited by jtdoom; November 1st, 2003 at 11:49 PM. |
#9
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I assumed you did not yet have a proper start floppy.
I missed the part where you said you tried to run setup, so I have to reword a bit... if you don't yhave it, get that key off that system. (get at it thru attrib and edit) once you have that key format C: /U when done, restart the computer run scandisk C: /Custom if this finishes without all too many bad spots reported, run setup |
#10
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I've made start-up diskettes but I was in Windows... Is there a way to make a startup diskette at this point? The first thing I asked for was a startup diskette, unfortunately they were lost or destroyed. It's an older computer, I haven't opened it yet and I'll have to wait a day or two... so if there's anything you can suggest before I open it I'm all ears(eyes). If the system was upgraded from Windows 95 would I need any information from that operating system also, and then perform a new upgrade? I know a little, not a lot, and appreciate everything immensely. Last edited by sentee; November 2nd, 2003 at 05:56 PM. |
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