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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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Computer repair but no Media player.
Hi All,
My Sis in law just got her computer fixed and a new hard drive installed but for some reason Media player did not survive the transfer process. I recommended that she go to the MS site and download another one. Was that the correct thing to do??? |
#2
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I guess so but that's weird. WMP 11 is standard in all editions of Vista. How did they reinstall the OS? I wonder what else is missing.
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#3
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Quote:
I think they replaced a couple of capacitors and a hard drive here is a part quote from my SIL's email re the problem: "there was thoughts of a new computer but they couldn't transfer vista and that would have added a new system to the cost so they soldered on new ones and also a new hard drive hence the transferring of programmed missing the media all the info is there it just won't play so hopefully may be an on the phone fix". Hoping this makes more sense to you than it did to me...... |
#4
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Sounds as though she has OEM software which is not transferable to a new computer so they repaired her computer rather than selling her a new one. They probably imaged her drive but the rest is anyone's guess.
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#5
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to answer the question, you may not have to download it from microsoft. Go to your control panel, click on programs and features. then click turn windows features on. Hopefully it will be there.
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#6
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Well I have not heard back from her since I sent her the MS link so here's hoping.
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#7
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Quote:
I missed your post... Referred your answer to her so waiting to see what happened.. |
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