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  #1  
Old September 23rd, 2013, 08:45 PM
Noelia1218 Noelia1218 is offline
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Join Date: Sep 2013
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Crash Dump?
Hi,
Now whenever i walk away if just for 20 min, my screen is black, all the lights are on and i have to turn it off then it comes back with a blue screen talking about a crash dump. I am on chrome. Vista Home.

Can you help me, I am pretty good at following instructions and doing logs.

thanks
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  #2  
Old September 23rd, 2013, 09:23 PM
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Murf Murf is offline
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Join Date: Oct 2001
O/S: Windows XP Pro
Posts: 17,434
Welcome to CTH

Appears the computer is going to sleep/hibernation and not waking up. As long as it is running it's OK, only happens like you describe?

Several things can cause this, the first thing I would check is the Graphics Driver, generally can cause your symptoms.

Right click on "My Computer" then to "Properties", Hardware> Device Manager

Find the entry for Graphics expand it, right click on the entry and update driver. What happens, also list your graphics card entry.

If you have a screen saver, disable it and see if that helps.
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  #3  
Old October 24th, 2013, 01:55 PM
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alex10 alex10 is offline
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Join Date: Apr 2013
O/S: Windows 7 32-bit
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Crash Dump?
Hi,
Now whenever i walk away if just for 20 min, my screen is black, all the lights are on and i have to turn it off then it comes back with a blue screen talking about a crash dump. I am on chrome. Vista Home.

Noelia1218

your Crash Dump Issue solved???
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