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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know.

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  #1  
Old October 11th, 2013, 04:33 PM
headford headford is offline
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Battery
I have an e-system laptop.It will only work without the battery.When i insert the battery the system shuts down.
It is a new battery
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  #2  
Old October 11th, 2013, 09:41 PM
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renegade600 renegade600 is offline
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why did you get a new battery? maybe related
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  #3  
Old October 11th, 2013, 10:47 PM
headford headford is offline
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The laptop had not been used for a while so I presumed that it was beyond charging.
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  #4  
Old October 11th, 2013, 10:56 PM
headford headford is offline
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The old battery did the same thing
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  #5  
Old October 11th, 2013, 10:57 PM
SpywareDr SpywareDr is offline
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Sounds like the new battery is either the wrong model or defective. Return it for either a correct|working one or a refund.
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  #6  
Old October 12th, 2013, 07:40 AM
headford headford is offline
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The same thing happens with the old original battery
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  #7  
Old October 12th, 2013, 04:42 PM
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Murf Murf is offline
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Sounds like the charger may be the culprit, it isn't providing enough power to run the laptop and charge the battery at the same time.

Is this the original AC Adapter?
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  #8  
Old October 12th, 2013, 04:43 PM
SpywareDr SpywareDr is offline
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Hmmm, that's not good. Are (were) any of the power input pins on the laptop damaged somehow?
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  #9  
Old October 12th, 2013, 09:16 PM
headford headford is offline
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No the pins have not been damaged and it is the original charger
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  #10  
Old October 12th, 2013, 10:52 PM
SpywareDr SpywareDr is offline
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If everything is in perfect condition up to the motherboard, the next step would be the motherboard itself.
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  #11  
Old October 12th, 2013, 11:19 PM
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renegade600 renegade600 is offline
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the original charger could be bad or the motherboard. I think you are at the point where you should take it to the shop unless you know how to test both. you could use a multimeter to see if the charger is up to specs.
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