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Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate. |
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#1
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Program Switching Problem
I'm having a problem where randomly whatever window I'm in switches out and the computer goes to the desktop. It's incredibly annoying both for typing and for playing games. I was getting an svchost.exe crashing earlier, but I ran CCleaner and that took care of that. I also ran Hijack this and removed several processes that I knew I didn't need running, as well as a few that said "files missing". Here is my freshly run HJT log.
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 4:55:16 PM, on 11/24/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: D:\My Games\Steam\Steam.exe C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDL R.exe C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin D:\uTorrent.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Pidgin\pidgin.exe C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\Uplay.exe D:\My Games\Steam\steamapps\common\Tom Clancy's Splinter Cell Conviction\src\system\conviction_game.exe C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\data\2\osis\416\osi.exe D:\My Games\Steam\GameOverlayUI.exe C:\Windows\SysWOW64\svchost.exe C:\Users\Eric\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin \IE\rpbrowserrecordplugin.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [Steam] "D:\My Games\Steam\steam.exe" -silent O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Eric\AppData\Local\Facebook\Update\Faceb ookUpdate.exe" /c /nocrashserver O4 - HKCU\..\Run: [KiesHelper] C:\Program Files (x86)\Samsung\Kies\KiesHelper.exe /s O4 - HKCU\..\Run: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDL R.exe O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe O4 - Global Startup: NETGEAR WNA3100 Smart Wizard.lnk = ? O15 - Trusted Zone: *.clonewarsadventures.com O15 - Trusted Zone: *.freerealms.com O15 - Trusted Zone: *.soe.com O15 - Trusted Zone: *.sony.com O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpda teService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: WSWNA3100 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe -- End of file - 9121 bytes Hopefully someone out there has seen his before and knows how to fix it. |
#2
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I won't attempt to analyze the HJT log. I leave that to the experts.
When you say "window switches out" do you mean the program closes? If not and if the window reappears when you move the mouse, make sure you're not "parking" the mouse cursor at the far end of the Taskbar. There's a "Show desktop" area there that will cause all windows to disappear temporarily when the cursor hovers over it. |
#3
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What I mean is it leaves whatever window I'm in and goes to the desktop. The program doesn't close, but if I'm typing something it switches away or if I'm in a game that's fullscreen it minimizes, but it doesn't actually change to another program (i.e. there isn't anything else open that it switches to, it just gets out of everything).
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#4
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The Windows key/D key combination as well as the Windows key/M key combination will minimize all windows.
It's possible you're hitting that key combination by accident or else one of the windows keys is stuck. |
#5
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Look way over in the taskbar near the time, and to the bottom right edge of your screen, and you will see a rectangle that looks like it's raised. Put your mouse there without clicking, and show desktop will appear, and you will then be brought to the desktop. You can turn that feature off by right clicking on the rectangle, and uncheck peek at desktop.
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#6
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Yes, I'm aware of all of these. It's not the same thing. The start menu doesn't pop up, nothing goes translucent. And for your certainty, it happens when I'm not even using them mouse but have it parked in the middle of the screen and am using a controller.
Also, @IPR512 that doesn't cause the window I was using to be unselected, just shows the desktop. The problem I'm having is the window/program I was using gets unselected as the current one, even though it doesn't get moved from the first position in the alt-tab queue. |
#7
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Also, I'm still getting the random svchost.exe crashing problems. And a few other small little crashes. I'm thinking I might have gotten a virus somewhere along the way so I'm going to run a virus scan.
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#8
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WannaSpoon:
Sorry that what I suggested doesn't help. |
#9
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It seems to have been sorted out by running a virus scan. Sorry for the hubbub.
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#10
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Glad you got it fixed.
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