Word file doesn't open

martit01 · #1 September 17th, 2004, 09:50 PM

Hello,

I'm using XP Professional with OfficeXP. Sometimes when I get an email, through our Microsoft Exchange, which has an attached Word file, I can't open it directly. I have to right click it and save it in my Word files, then go into Word and open there. However, sometimes nothing works, and I can't open the Word file at all.

Thanks for any help you can give.

-tom

renegade600 · #2 September 18th, 2004, 11:31 AM

Are you sure it is a word file? Did you try importing.

martit01 · #3 September 18th, 2004, 02:45 PM

Hi Dan,

Yes, I'm sure they are word files. Not sure what you mean by import. Do you mean when an attached Word file comes into my Outlook, I should import that into Word?

Thanks,
-tom

renegade600 · #4 September 18th, 2004, 08:42 PM

That may work if not a word file but you said you were sure it was a word file. Was the file created with the same version as what you are trying to open with? Any formulas or scripts inside of the file?

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