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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs |
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#1
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Internet explorer keeps closes on it's own
I have xp pro on my computer and I am using IE6 for browsing. But it keeps closing in it's own whenever i click on links and some times it just locks up and says it has encountered an error and needs to close then it wants to send an error report. Does anyone know what is causing this and how to fix the problem it is really frustrating. PLEASE HELP ME ANYONE
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#2
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tell more about your computer, cpu, ram, harddrive size/space available
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#3
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#4
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Computer info
It is a Compaq presario s5000cl with 80 gig ultra dma HD, 2600+2.13 Ghz xp athlon pcu, 512 Mb ddr sdram. just started doing this recently had firefox buut i tookit off because it wouldn't let me post on a certain messageboard, it would lock up my computer evrytime i tried to post. well if you need any more info let me know sorry so sloppy im in a hurry
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#5
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Have you run a virus scan?
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#6
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if it just started doing this try restoring to a point prior to when the problem started.
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#7
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IE pProblems
I tried reinstalling IE it wont let me go to any links on this forum it just closes on its own i did install mcafee internet security suite recently and i scanned it for viruses and spyware. I t is clean. I am going crazy!!!! Please help
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#8
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Did you run the AdAware scan?
Follow the instructions in the link. Also post a HijackThis log. Transferring you to the Cyber Safety forum. |
#9
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I can't do either
I can't do either it freezes up and gives me the error report message everytime i try to link or it closes abruptly.
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#10
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Try it with Opera or Netscape
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#11
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Hijack this log file
Here is the hi jack this log file I already posted it once before but I think somebody removed it. Thank you
Logfile of HijackThis v1.98.2 Scan saved at 8:37:26 PM, on 9/29/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe C:\WINDOWS\system32\svchost.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\Explorer.EXE C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE C:\WINDOWS\System32\S3tray2.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe C:\HP\Drivers\Messenger\ypager.exe C:\PROGRA~1\AIM95\aim.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Rambes\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie6.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Yahoo! N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Rambes\Application Data\Mozilla\Profiles\default\gptavkr9.slt\prefs.j s) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Rambes\Application Data\Mozilla\Profiles\default\gptavkr9.slt\prefs.j s) O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0. dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0. dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [VTPreset] VTPreset.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKCU\..\Run: [Yahoo! Pager] C:\HP\Drivers\Messenger\ypager.exe -quiet O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\HP\Drivers\Messenger\yhexbmes0411.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\HP\Drivers\Messenger\yhexbmes0411.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Privacy Bar - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O14 - IERESET.INF: START_PAGE_URL=http://www.yahoo.com O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...3/mcinsctl.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/116d10ae1a1e1aa...p/RdxIE601.cab O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodat...datePortal.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...20/mcgdmgr.cab O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite...ITDetector.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...93/mcfscan.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab |
#12
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help
help
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#13
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Quote:
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