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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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Problem with Internet Connection
Hi, my Laptop lost its Wireless connection & despite trying everything within my knowledge & AoL help/support, I cannot get a connection. The Laptop runs Vista Home Premium.
The Laptop finds the Network, the signal is excellent & I can chat on Skype, but cannot get a connection either through IE 7 or Firefox?? I have re-configured the Wireless Router, re-set IE settings in Internet Options & every other conceivable option, but to no avail. I would welcome any suggestions how to fix the problem, thanks. Paul. ![]() |
#2
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If you can chat on Skype which uses port 29015 by default, then you have a valid ip address and you are authenticating/communicating with the wireless router. The modem/router is not the issue. It sounds like you have inadvertently blocked port 80.
To test this, disable any firewall(s) that may be running, for example, Windows Firewall, Zone Alarm, Router Firewall... For most software firewalls there will be an icon in the notification area (lower right by the clock) that you can right click on and select disable, shut down or exit. If disabling all firewalls resolves the issue, you will need to configure the firewall to allow the tcp and udp protocols through port 80. If you need help, post back with what firewall(s) you are using. |
#3
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Hi, thanks for replying, I have disabled Windows Firewall, but still cannot make a connection. I do not know how to enable Port 80. I would appreciate any advice on how to do that, cheers Paul
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#4
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Have you reset the Winsock Catalog to default Paul? If not, give this a try please. To do this, click on the Start button and type cmd.exe in the Start Search box. Rightclick on it and choose "Run as Administrator". Copy and paste the below string after the prompt> and hit Enter.
netsh winsock reset You will get a message saying "Sucessfully reset the Winsock Catalog. You must restart the computer in order to complete the reset." If you still cannot browse, I would like to see some logs please. Download Deckard's System Scanner (dss.exe) from here to your Desktop. Note: You must be logged onto an account with administrator privileges. Make sure dss.exe is on your desktop and open an elevated command prompt. To do this, click on the Start button and type cmd.exe in the Start Search box. Rightclick on it and choose "Run as Administrator". Copy and paste the below string after the prompt>. "%userprofile%\desktop\dss.exe" /config When the DSS Configuration display opens click the "Check All" button. Uncheck "Temp Cleanup" and then click the "Scan!" button to start the scan. Once the scan has completed a textbox will appear - copy/paste those contents back here (main.txt). Also a the second text file, extra.txt, will show as minimized in your Task Bar. Maximize/Open this, and copy/paste those contents back here along with the main.txt please. (The logs can also be found in the C:\Deckard\System Scanner folder). You may find that the maximum characters allowed is exceeded when you post. If so, halve the logs and make several posts. |
#5
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Quote:
From what I have been able to find, AOL's DNS server address is 205.188.146.145 (I have only been able to find one?). I verify that it is a DNS issue, you may wish to do some ping testing. In vista open the command prompt, by doing what AnnMarie has said: Quote:
Quote:
Now type: Quote:
Quote:
1. Click "Start" or "Vista Orb" (if you want to call it that) 2. Click Control Panel 3. Click "Classic View" (if you are not already in it) 4. Double Click "Network and Sharing Center" 5. Click "Manage Network Connections" on the left 6. Right Click "Wireless Network Connection" 7. Click "Properties" 8. Click "Internet Protocol Version 4 (TCP/IPv4)" 9. Click "Properties" underneath 10. About 2/3 of the way down you should see the DNS setting area. From here Click "Use the following DNS server addresses" and type the DNS server address I typed in above into the primary and click "OK" then Close I hope this helps, obviously do what AnnMarie says first as he/she is the expert. |
#6
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Quote:
Deckard's System Scanner v20071014.68 Run by Paul on 2008-07-19 13:05:16 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- Last 5 Restore Point(s) -- 11: 2008-07-19 10:50:57 UTC - RP291 - Scheduled Checkpoint 10: 2008-07-18 16:38:29 UTC - RP290 - Windows Update 9: 2008-07-15 21:57:13 UTC - RP289 - Installed iTunes 8: 2008-07-15 21:54:44 UTC - RP288 - Device Driver Package Install: Apple, Inc. Universal Serial Bus controllers 7: 2008-07-15 21:11:11 UTC - RP287 - Installed Realtek 8139 and 8139C+ Ethernet Network Card Driver fg¦xp -- First Restore Point -- 1: 2008-07-15 19:58:46 UTC - RP276 - Installed Net4Switch Backed up registry hives. Performed disk cleanup. -- HijackThis Clone ------------------------------------------------------------ Emulating logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2008-07-19 13:11:09 Platform: Windows Vista Service Pack 1 (6.00.6001) MSIE: Internet Explorer (7.00.6000.16386) Boot mode: Normal Running processes: C:\Windows\System32\dwm.exe C:\Windows\explorer.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\alwil software\Avast4\ashDisp.exe C:\Windows\System32\ASUSTPE.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\ASUS\ATK Media\DMedia.exe C:\Windows\ASScrPro.exe C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe C:\Windows\RtHDVCpl.exe C:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE C:\Program Files\QuickTime\QTTask.exe C:\Windows\System32\taskeng.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\ASUS\ASUS Live Update\ALU.exe C:\Windows\System32\taskeng.exe C:\Program Files\Skype\Phone\Skype.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Microsoft HealthVault\Connection Center\ConnectionCenter.exe C:\Windows\ehome\ehmsas.exe C:\Windows\System32\wbem\unsecapp.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Windows\System32\cmd.exe C:\Windows\System32\conime.exe G:\dss.exe C:\Windows\System32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\s wg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar1.dll O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [ASUSTPE] C:\Windows\system32\ASUSTPE.exe O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\Windows\ASScrProlog.exe O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0 O4 - HKLM\..\Run: [GSISETUP] E:\Drivers\VOYAGE~3\setup.exe O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user') O4 - Startup: Microsoft HealthVault Connection Center.lnk = C:\Program Files\Microsoft HealthVault\Connection Center\ConnectionCenter.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O9 - Extra button: (no name) - CmdMapping - (file missing) O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing) O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Paul\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\IMVU\Run IMVU.lnk (file missing) O16 - DPF: CabBuilder () - http://kiw.imgag.com/imgag/kiw/toolb...lerControl.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/downlo...eckControl.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.0.exe O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/.../GAME_UNO1.cab O16 - DPF: {678940D3-080C-4FCE-A54D-D443E1177F01} () - https://www.coolroom.com/ActiveX/ax.dll O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_06) - http://sdlc-esd.sun.com/ESD42/JSCDL/...ws-i586-jc.cab O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/amp...1.11_en_dl.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game02.zylom.com/activex/zylomgamesplayer.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/.../en/crlocx.ocx O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\microsoft shared\Information Retrieval\MSITSS.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\microsoft shared\Web Components\10\OWC10.DLL O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\microsoft shared\Web Components\11\OWC11.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE11\MSOXMLMF.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\alwil software\Avast4\aswUpdSv.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\System32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\alwil software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\alwil software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\alwil software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE O23 - Service: NBService - Unknown owner - C:\Program Files\Nero\Nero 7\Nero O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Syntek AVStream USB2.0 WebCam Service (StkSSrv) - Syntek America Inc. - C:\Windows\System32\StkCSrv.exe -- |
#7
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End of file - 14835 bytes
-- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- All drivers whitelisted. -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 ASLDRService (ASLDR Service) - c:\program files\atk hotkey\asldrsrv.exe <Not Verified; ; ADSMSrv> R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour> R3 ServiceLayer - "c:\program files\pc connectivity solution\servicelayer.exe" <Not Verified; Nokia.; PC Connectivity Solution> S2 CLTNetCnService (Symantec Lic NetConnect service) - "c:\program files\common files\symantec shared\ccsvchst.exe" /h cccommon (file missing) S3 NBService - c:\program files\nero\nero 7\nero backitup\nbservice.exe -- Device Manager: Disabled ---------------------------------------------------- No disabled devices found. |
#8
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-- Scheduled Tasks -------------------------------------------------------------
2008-07-19 13:10:00 418 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{9F1E47AC-1BC9-48E7-B5D6-CC60466C59F7}.job 2008-07-19 13:10:00 422 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{9EA1ABCC-3ADD-4BB9-889F-8B5F12CB2ABE}.job 2008-07-18 19:25:23 420 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{829AB979-E116-4D28-956F-BAA4A2FA5D9D}.job 2008-06-16 21:51:02 400 --a------ C:\Windows\Tasks\ErrorSmart Scheduled Scan.job 2008-01-10 21:22:40 254 --a------ C:\Windows\Tasks\Check Updates for Windows Live Toolbar.job -- Files created between 2008-06-19 and 2008-07-19 ----------------------------- 2008-07-18 17:40:31 0 d-------- C:\Program Files\Microsoft HealthVault 2008-07-15 22:59:28 0 d-------- C:\Program Files\iPod 2008-07-15 22:59:24 0 d-------- C:\Program Files\iTunes 2008-07-15 22:57:08 0 d-------- C:\Program Files\Bonjour 2008-07-15 22:55:59 0 d-------- C:\Program Files\QuickTime 2008-07-15 22:55:17 0 d-------- C:\Program Files\Apple Software Update 2008-07-15 22:54:18 0 d-------- C:\Program Files\Common Files\Apple 2008-07-15 22:08:26 0 d-------- C:\Windows\Options 2008-07-15 22:08:26 0 d-------- C:\Program Files\Atheros 2008-07-12 17:47:20 25088 --a------ C:\Windows\system32\GsiDi32.dll 2008-07-12 17:29:03 160951 -----n--- C:\Windows\system32\drivers\gtipdsp_.bin 2008-07-12 08:08:23 170768 --a------ C:\Windows\system32\jit.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:23 139536 --a------ C:\Windows\system32\javaee.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:23 46352 --a------ C:\Windows\setdebug.exe <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:22 313856 --a------ C:\Windows\system32\dx3j.dll <Not Verified; Microsoft Corporation; Microsoft® DirectX for Java> 2008-07-12 08:08:22 6550 --a------ C:\Windows\jautoexp.dat 2008-07-12 08:08:17 0 d-------- C:\Windows\Java 2008-07-12 08:08:14 113 --a------ C:\Windows\system32\zonedon.reg 2008-07-12 08:08:14 113 --a------ C:\Windows\system32\zonedoff.reg 2008-07-12 08:08:14 162576 --a------ C:\Windows\system32\wjview.exe <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:14 277776 --a------ C:\Windows\system32\vmhelper.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:14 21264 --a------ C:\Windows\system32\msjdbc10.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:13 933648 --a------ C:\Windows\system32\msjava.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:13 154384 --a------ C:\Windows\system32\msawt.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:13 169232 --a------ C:\Windows\system32\jview.exe <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:13 15120 --a------ C:\Windows\system32\jdbgmgr.exe <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:12 401168 --a------ C:\Windows\system32\javart.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:12 34576 --a------ C:\Windows\system32\javaprxy.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:12 192784 --a------ C:\Windows\system32\javacypt.dll <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-12 08:08:11 49424 --a------ C:\Windows\system32\clspack.exe <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) Operating System> 2008-07-11 17:27:35 0 d-------- C:\Setup 2008-07-08 22:52:56 0 d-------- C:\Program Files\AOL Toolbar 2008-07-08 22:45:28 0 d-------- C:\Program Files\Nullsoft 2008-06-20 22:30:52 0 d-------- C:\PerfLogs -- Find3M Report --------------------------------------------------------------- 2008-07-19 13:05:34 0 d-------- C:\Users\Paul\AppData\Roaming\Skype 2008-07-19 11:01:05 12 --a------ C:\Windows\bthservsdp.dat 2008-07-19 10:47:33 0 d-------- C:\Users\Paul\AppData\Roaming\skypePM 2008-07-19 10:46:15 45056 --a------ C:\Windows\system32\acovcnt.exe 2008-07-16 21:08:41 0 d-------- C:\Program Files\Common Files 2008-07-16 16:54:01 0 d-------- C:\Users\Paul\AppData\Roaming\Apple Computer 2008-07-16 16:19:20 0 d-------- C:\Program Files\Common Files\AOL 2008-07-16 16:19:09 0 d-------- C:\Users\Paul\AppData\Roaming\AOL 2008-07-15 22:08:20 0 d--h----- C:\Program Files\InstallShield Installation Information 2008-07-15 21:19:57 0 d-------- C:\Program Files\ErrorSmart 2008-07-15 20:59:16 0 d-------- C:\Program Files\ASUS 2008-07-12 08:20:37 0 d-------- C:\Program Files\Windows Mail 2008-06-27 23:07:55 0 d-------- C:\Program Files\Common Files\Nokia 2008-06-27 23:07:54 0 d-------- C:\Program Files\Nokia 2008-06-21 21:47:22 0 d-------- C:\Users\Paul\AppData\Roaming\Mozilla 2008-06-20 22:42:06 174 --ahs---- C:\Program Files\desktop.ini 2008-06-20 22:32:06 0 d-------- C:\Program Files\Windows Sidebar 2008-06-20 22:32:06 0 d-------- C:\Program Files\Windows Collaboration 2008-06-20 22:32:06 0 d-------- C:\Program Files\Windows Calendar 2008-06-20 22:32:06 0 d-------- C:\Program Files\Movie Maker 2008-06-20 22:32:01 0 d-------- C:\Program Files\Windows Photo Gallery 2008-06-20 22:32:01 0 d-------- C:\Program Files\Windows Journal 2008-06-20 22:32:00 0 d-------- C:\Program Files\Windows Defender 2008-06-16 22:37:35 0 d-------- C:\Users\Paul\AppData\Roaming\InstallShield 2008-06-16 20:47:00 0 d-------- C:\Users\Paul\AppData\Roaming\ErrorSmart 2008-06-16 20:16:50 0 d-------- C:\Program Files\Unity 2008-06-16 20:13:30 0 d-------- C:\Program Files\Nick Arcade 2008-06-16 20:03:14 0 d-------- C:\Program Files\CakeMania_at 2008-06-16 19:51:35 0 d-------- C:\Program Files\CakeMania2_at 2008-06-16 19:44:37 0 d-------- C:\Users\Paul\AppData\Roaming\DMCache 2008-06-16 19:44:02 0 d-------- C:\Program Files\Cloudbrain 2008-06-16 19:43:44 0 d-------- C:\Program Files\FamilyRestaurant_at 2008-06-15 17:06:23 0 d-------- C:\Program Files\Java 2008-06-15 17:02:27 0 d-------- C:\Program Files\Common Files\Java 2008-06-11 03:06:04 0 d-------- C:\Program Files\Microsoft Works 2008-06-06 23:56:44 0 d-------- C:\Program Files\LimeWire 2008-06-06 23:42:47 1092010 --a------ C:\musiclibrary.dat 2008-04-27 11:14:39 38435 --a------ C:\Users\Paul\AppData\Roaming\Comma Separated Values (Windows).ADR -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4f3ed5cd-0726-42a9-87f5-d13f3d2976ac}] 17/12/2007 12:12 56360 --a------ C:\Program Files\Windows Live\Family Safety\fssbho.dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run] "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [22/11/2006 22:27] "avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp. exe" [16/05/2008 00:19] "ASUSTPE"="C:\Windows\system32\ASUSTPE.exe" [13/12/2006 00:06] "Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [15/06/2008 12:19] "ATKMEDIA"="C:\Program Files\ASUS\ATK Media\DMEDIA.EXE" [02/11/2006 17:27] "ASUS Screen Saver Protector"="C:\Windows\ASScrPro.exe" [05/11/2007 17:26] "ASUS Camera ScreenSaver"="C:\Windows\ASScrProlog.exe" [05/11/2007 17:26] "Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [19/01/2008 08:38] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [25/03/2008 04:28] "RtHDVCpl"="RtHDVCpl.exe" [15/02/2007 10:07 C:\Windows\RtHDVCpl.exe] "My Web Search Bar Search Scope Monitor"="C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn. exe" [30/01/2008 16:58] "GSISETUP"="E:\Drivers\VOYAGE~3\setup.exe" [] "AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [10/07/2008 09:47] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [27/05/2008 10:50] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [10/07/2008 10:51] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run] "Skype"="C:\Program Files\Skype\Phone\Skype.exe" [23/04/2008 17:45] "ehTray.exe"="C:\Windows\ehome\ehTray.exe" [19/01/2008 08:33] "Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" [26/03/2008 18:41] "Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [26/02/2008 02:23] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [05/02/2008 21:55] "PC Suite Tray"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" [28/03/2008 11:20] "Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [19/01/2008 08:33] [HKEY_USERS\.default\software\microsoft\windows\cur rentversion\run] "Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog C:\Users\Paul\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Startup\ Microsoft HealthVault Connection Center.lnk - C:\Program Files\Microsoft HealthVault\Connection Center\ConnectionCenter.exe [27/04/2008 21:17:02] [HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\system] "ConsentPromptBehaviorAdmin"=2 (0x2) "EnableUIADesktopToggle"=0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~3\GOEC62~ 1.DLL C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\AppInfo] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\KeyIso] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\NTDS] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\ProfSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\sacsvr] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\SWPRV] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\TabletInputService] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\TBS] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\TrustedInstaller] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\VDS] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\volmgr.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\volmgrx.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}] @="Volume shadow copy" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}] @="IEEE 1394 Bus host controllers" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}] @="SBP2 IEEE 1394 Devices" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}] @="SecurityDevices" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Micros oft^Windows^Start Menu^Programs^Startup^Google Updater.lnk] path=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Google Updater.lnk backup=C:\Windows\pss\Google Updater.lnk.CommonStartup backupExtension=.CommonStartup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\7256de9a7f18f12c57d6e924 504e7579] C:\Users\Public\DOWNLO~1\CAKEMA~1.EXE /r [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6] ~"C:\Program Files\AIM6\aim6.exe" /d locale=en-GB ee://aol/imApp [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ErrorSmart] C:\Program Files\ErrorSmart\ErrorSmart.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\fssui] "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0 [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PowerForPhone] C:\Program Files\PowerForPhone\PowerForPhone.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl] RtHDVCpl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE Mcx2Svc WebClient SstpSvc LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum bthsvcs BthServ [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] C:\Windows\system32\unregmp2.exe /ShowWMP [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}] %SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI -- End of Deckard's System Scanner: finished at 2008-07-19 13:15:34 ------------ Deckard's System Scanner v20071014.68 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft® Windows Vista™ Home Premium (build 6001) SP 1.0 Architecture: X86; Language: English CPU 0: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz Percentage of Memory in Use: 59% Physical Memory (total/avail): 2046.54 MiB / 827.65 MiB Pagefile Memory (total/avail): 4332.35 MiB / 3157.29 MiB Virtual Memory (total/avail): 2047.88 MiB / 1880.41 MiB C: is Fixed (NTFS) - 74.52 GiB total, 34.14 GiB free. D: is Fixed (NTFS) - 67.69 GiB total, 25.66 GiB free. E: is CDROM (No Media) F: is Removable (No Media) G: is Removable (FAT) |
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\\.\PHYSICALDRIVE0 - Hitachi HTS541616J9SA00 ATA Device - 149.05 GiB - 3 partitions
\PARTITION0 - Unknown - 6.84 GiB \PARTITION1 (bootable) - Installable File System - 74.52 GiB - C: \PARTITION2 - Extended w/Extended Int 13 - 67.69 GiB - D: \\.\PHYSICALDRIVE1 - Generic-xD/SDMMC/MS/Pro USB Device \\.\PHYSICALDRIVE2 - Kingston DataTraveler 2.0 USB Device - 486.34 MiB - 1 partition \PARTITION0 (bootable) - Win95 w/Extended Int 13 - 488.97 MiB - G: -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is enabled. AV: avast! antivirus 4.8.1201 [VPS 080718-1] v4.8.1201 (ALWIL Software) AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) AS: avast! antivirus 4.8.1201 [VPS 080718-1] v4.8.1201 (ALWIL Software) [HKLM\System\CurrentControlSet\Services\SharedAcces s\Parameters\FirewallPolicy\DomainProfile\Authoriz edApplications\List] [HKLM\System\CurrentControlSet\Services\SharedAcces s\Parameters\FirewallPolicy\StandardProfile\Author izedApplications\List] -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\ProgramData APPDATA=C:\Users\Paul\AppData\Roaming CLASSPATH=.;C:\Program Files\Java\jre1.6.0_06\lib\ext\QTJava.zip CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=HAZEL-PC ComSpec=C:\Windows\system32\cmd.exe configsetroot=C:\Windows\ConfigSetRoot FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Users\Paul LOCALAPPDATA=C:\Users\Paul\AppData\Local LOGONSERVER=\\HAZEL-PC NUMBER_OF_PROCESSORS=2 OS=Windows_NT Path=C:\Program Files\PC Connectivity Solution\;C:\Windows\system32;C:\Windows;C:\Window s\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem\ PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WS F;.WSH;.MSC PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel PROCESSOR_LEVEL=6 PROCESSOR_REVISION=0f0d ProgramData=C:\ProgramData ProgramFiles=C:\Program Files PROMPT=$P$G PUBLIC=C:\Users\Public QTJAVA=C:\Program Files\Java\jre1.6.0_06\lib\ext\QTJava.zip SystemDrive=C: SystemRoot=C:\Windows TEMP=C:\Users\Paul\AppData\Local\Temp TMP=C:\Users\Paul\AppData\Local\Temp USERDOMAIN=Hazel-PC USERNAME=Paul USERPROFILE=C:\Users\Paul windir=C:\Windows -- User Profiles --------------------------------------------------------------- Hazel Paul Jackson Liam (new local) Georgia -- Add/Remove Programs --------------------------------------------------------- --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0 --> C:\Program Files\Nero\Nero 7\nero\uninstall\UNNERO.exe /UNINSTALL --> C:\Windows\NuNInst.exe /UNINSTALL --> C:\Windows\UNNeroBackItUp.exe /UNINSTALL --> C:\Windows\UNRecode.exe /UNINSTALL --> MsiExec.exe /I{977FBE6C-AE9A-4429-B249-814F0B3A4CB1} Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activ eX.exe Adobe Flash Player Plugin --> C:\Windows\system32\Macromed\Flash\uninstall_plugi n.exe Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003} Adobe Shockwave Player --> C:\Windows\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Macromed\SHOCKW~1\Install.log Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B} Adventure Rock 1.0 --> "C:\Program Files\Adventure Rock\unins000.exe" AOL Toolbar --> "C:\Program Files\AOL Toolbar\UNWISE.EXE" /u "C:\Program Files\AOL Toolbar\INSTALL.LOG" AOL You've Got Pictures Screensaver --> C:\Program Files\Common Files\AOL\Screensaver\uninst_ygpss.exe Apple Mobile Device Support --> MsiExec.exe /I{35B91753-5789-4517-9CF1-2CCE3A8CF4F1} Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F} ASUS InstantFun --> MsiExec.exe /I{57B15AD4-8C9D-4164-82BB-E33D8644E757} ASUS Live Update --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E657B243-9AD4-4ECC-BE81-4CCF8D667FD0}\setup.exe" -l0x9 ASUS Splendid Video Enhancement Technology --> C:\Program Files\InstallShield Installation Information\{C0FC1C14-4824-4A73-87A6-9E888C9C3102}\SETUP.exe -runfromtemp -l0x0009 -removeonly ASUS Touch Pad Extra --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DB891739-2EB3-45A8-9CBD-941C255CECD4}\SETUP.EXE" -l0x9 Asus_Camera_ScreenSaver --> "C:\Windows\ASUS Camera ScreenSaver Uninstaller.exe" Atheros Driver Installation Program --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\ 50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{28006915-2739-4EBE-B5E8-49B25D32EB33}\SETUP.EXE" -l0x9 -removeonly ATI Uninstaller --> C:\Program Files\ATI\CIM\Bin\Atisetup.exe -uninstall all ATK Hotkey --> C:\Program Files\InstallShield Installation Information\{3912D529-02BC-4CA8-B5ED-0D0C20EB6003}\SETUP.exe -runfromtemp -l0x0009 -removeonly ATK Media --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{139B0FFA-187E-4BA1-BCA6-6B56B2B6AB8C}\SETUP.EXE" -l0x9 ATKOSD2 --> C:\Program Files\InstallShield Installation Information\{5C1DB4ED-E9B4-402D-BB14-D75D97D6C1A6}\SETUP.exe -runfromtemp -l0x0009 -removeonly Audacity 1.2.6 --> "C:\Program Files\Audacity\unins000.exe" avast! Antivirus --> C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup BAMZOOKi v3.1 (build 204.173) --> "C:\Program Files\BAMZOOKi\unins000.exe" Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3} Canon Digital Camera USB TWAIN Driver --> C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\DC USB TWAIN\Uninst.isu" -c"C:\Program Files\Canon\DC USB TWAIN\SetupTwn.dll" Canon PhotoRecord --> C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\PhotoRecord\Uninst.isu" -c"C:\Program Files\Canon\PhotoRecord\Program\uninstdll.dll" Canon Utilities PhotoStitch 3.1 --> C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\PhotoStitch\Uninst.isu" Canon Utilities RAW Image Converter --> C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\RAW Image Converter\Uninst.isu" Canon Utilities RemoteCapture 2.1 --> C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\RemoteCapture\Uninst.isu" Canon Utilities ZoomBrowser EX --> C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\ZoomBrowser EX\Uninst.isu" -c"C:\Program Files\Canon\ZoomBrowser EX\Program\uninstallutilities.dll" ccc-Branding --> MsiExec.exe /I{6E32B134-CA8D-49DD-B94C-0DB155CE70B5} Doggie Dash® --> C:\PROGRA~1\SHOCKW~1.COM\DOGGIE~1\UNWISE.EXE C:\PROGRA~1\SHOCKW~1.COM\DOGGIE~1\INSTALL.LOG ErrorSmart --> MsiExec.exe /X{12D7C1C6-2C62-4897-B819-03C37D687FE3} Express Burn --> C:\Program Files\NCH Swift Sound\ExpressBurn\uninst.exe Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall Google Gmail Notifier --> "C:\Program Files\Google\Gmail Notifier\UninstallGmail.exe" Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29} Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll" Google Updater --> "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall iTunes --> MsiExec.exe /I{EF6C4600-306D-4F6A-A119-C2A877D25B4A} Java(TM) 6 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160060} Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe LifeFrame2 --> MsiExec.exe /I{1DBD1F12-ED93-49C0-A7CC-56CBDE488158} LimeWire 4.18.1 --> "C:\Program Files\LimeWire\uninstall.exe" LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U Maxthon Browser (remove only) --> C:\Users\Paul\AppData\Roaming\Maxthon\MaxthonUINST .exe Messenger Plus! Live --> "C:\Program Files\Messenger Plus! Live\Uninstall.exe" Microsoft HealthVault Connection Center Beta --> MsiExec.exe /X{B51C59D0-6F8D-4C48-A263-806B8CA11705} Microsoft Office 2000 SR-1 Disc 2 --> MsiExec.exe /I{00040409-78E1-11D2-B60F-006097C998E7} Microsoft Office 2003 Web Components --> MsiExec.exe /I{90A40409-6000-11D3-8CFE-0150048383C9} Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office XP Web Components --> MsiExec.exe /I{90260409-6000-11D3-8CFE-0150048383C9} Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d} Monopoly - SpongeBob SquarePants Edition --> C:\PROGRA~1\NICKAR~1\MONOPO~1\UNWISE.EXE C:\PROGRA~1\NICKAR~1\MONOPO~1\INSTALL.LOG Motorola SM56 Speakerphone Modem --> rundll32.exe sm56co6a.dll,SM56UnInstaller Mozilla Firefox (3.0) --> C:\Program Files\mozilla firefox\uninstall\helper.exe Mozilla Thunderbird (2.0.0.9) --> C:\Program Files\Mozilla Thunderbird\uninstall\helper.exe MSVC80_x86 --> MsiExec.exe /I{212748BB-0DA5-46DE-82A1-403736DC9F27} MSXML 4.0 SP2 (KB927978) --> MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F} MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF} MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF} My Web Search (Cursor Mania) --> rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsbar.dll,O Nero 7 Essentials --> MsiExec.exe /X{97F32DF8-D66E-446A-A425-C1D7B45C1033} Net4Switch --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9D6D7811-43B3-463C-BC79-5D1755269989}\SETUP.EXE" -l0x9 Nokia Connectivity Cable Driver --> MsiExec.exe /X{4F1DCA42-2030-437C-A94E-736692A499C1} Nokia E-Mail Configuration Tool 1.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\ 01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63AF05D4-860D-4FC7-825E-AEF8C66D1266}\setup.exe" -l0x9 Nokia Flashing Cable Driver --> MsiExec.exe /X{A4E0CA0F-1903-440A-9B98-FEA6CB049999} Nokia PC Suite --> C:\ProgramData\Installations\{0FC76B71-2534-4354-B255-3468578E3F47}\Nokia_PC_Suite_rel_6_86_9_0_eng.exe Nokia PC Suite --> MsiExec.exe /I{0FC76B71-2534-4354-B255-3468578E3F47} Nokia Software Updater --> MsiExec.exe /X{5D19E730-D3C6-47F4-AE4B-DCB26EC2D905} PC Connectivity Solution --> MsiExec.exe /I{AC599724-5755-48C1-ABE7-ABB857652930} Picasa 2 --> "C:\Program Files\Picasa2\Uninstall.exe" Power4Gear eXtreme --> C:\Program Files\InstallShield Installation Information\{8CFEBE9C-F29F-4C49-80E0-7106970F8734}\setup.exe -runfromtemp -l0x0009 -removeonly PowerForPhone --> C:\Program Files\InstallShield Installation Information\{FC3D290D-79BE-44B7-ABF9-FDD110925930}\setup.exe -runfromtemp -l0x0009 -removeonly QuickTime --> MsiExec.exe /I{08CA9554-B5FE-4313-938F-D4A417B81175} RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0 Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista --> C:\Program Files\InstallShield Installation Information\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}\SETUP.EXE -runfromtemp -l0x0009 -removeonly Realtek High Definition Audio Driver --> RtlUpd.exe -r -m Realtek USB 2.0 Card Reader --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\ 50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DC24971E-1946-445D-8A82-CE685433FA7D}\SETUP.exe" -l0x9 -removeonly RTC Client API v1.2 --> MsiExec.exe /X{44CDBD1B-89FB-4E02-8319-2A4C550F664A} Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Skype™ 3.8 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82} Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUnin stall USB2.0 1.3M WebCam --> C:\Windows\StkUnist.exe Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u WavePad Uninstall --> C:\Program Files\NCH Swift Sound\WavePad\uninst.exe Windows Driver Package - Nokia Modem (03/05/2008 3.7) --> C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\System32\DriverStore\FileRepository\nok ia_bluetooth.inf_ce5ad925\nokia_bluetooth.inf Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1) --> C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\System32\DriverStore\FileRepository\nok btmdm.inf_674398ba\nokbtmdm.inf Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1) --> C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\System32\DriverStore\FileRepository\nok btmdm.inf_7dedec2f\nokbtmdm.inf Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0) --> C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\Windows\system32\DRVSTORE\pccsmcfd_4A1E30386F4D 0DEC8F5DF262CFBD8845EEBAB175\pccsmcfd.inf Windows Live installer --> MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} Windows Live Mail --> MsiExec.exe /I{184E7118-0295-43C4-B72C-1D54AA75AAF7} Windows Live Messenger --> MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0} Windows Live OneCare Family Safety --> MsiExec.exe /X{3403CB31-D7C1-43F4-9D2F-579758C0CF09} Windows Live Photo Gallery --> MsiExec.exe /X{2D4F6BE3-6FEF-4FE9-9D01-1406B220D08C} Windows Live Sign-in Assistant --> MsiExec.exe /I{AFA4E5FD-ED70-4D92-99D0-162FD56DC986} Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750} Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750} Windows Live Toolbar Feed Detector (Windows Live Toolbar) --> MsiExec.exe /X{68108E66-D13A-4EE8-A6F4-40E4B90C2A26} Windows Live Writer --> MsiExec.exe /X{9176251A-4CC1-4DDB-B343-B487195EB397} Windows Media Player Firefox Plugin --> MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4} WinFlash --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DE10AB76-4756-4913-BE25-55D1C1051F9A}\setup.exe" -l0x9 Wireless Console 2 --> C:\Program Files\InstallShield Installation Information\{83F73CB1-7705-49D1-9852-84D839CA2A45}\SETUP.exe -runfromtemp -l0x0009 -removeonly Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe -- Application Event Log ------------------------------------------------------- Event Record #/Type27056 / Success Event Submitted/Written: 07/19/2008 11:02:16 AM Event ID/Source: 5617 / WinMgmt Event Description: Event Record #/Type27055 / Success Event Submitted/Written: 07/19/2008 11:02:15 AM Event ID/Source: 5615 / WinMgmt Event Description: Event Record #/Type27048 / Success Event Submitted/Written: 07/19/2008 11:02:04 AM Event ID/Source: 902 / Software Licensing Service Event Description: The Software Licensing service has started. Event Record #/Type27037 / Warning Event Submitted/Written: 07/19/2008 11:01:03 AM Event ID/Source: 1530 / profsvc Event Description: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 1 user registry handles leaked from \Registry\User\S-1-5-21-360020308-3286967250-569898462-1001_Classes: Process 992 (\Device\HarddiskVolume2\Windows\System32\svchost. exe) has opened key \REGISTRY\USER\S-1-5-21-360020308-3286967250-569898462-1001_CLASSES Event Record #/Type27036 / Warning Event Submitted/Written: 07/19/2008 11:01:01 AM Event ID/Source: 1530 / profsvc Event Description: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 1 user registry handles leaked from \Registry\User\S-1-5-21-360020308-3286967250-569898462-1001: Process 992 (\Device\HarddiskVolume2\Windows\System32\svchost. exe) has opened key \REGISTRY\USER\S-1-5-21-360020308-3286967250-569898462-1001 -- Security Event Log ---------------------------------------------------------- No Errors/Warnings found. -- System Event Log ------------------------------------------------------------ Event Record #/Type94146 / Warning Event Submitted/Written: 07/19/2008 11:02:27 AM Event ID/Source: 1237 / ipnathlp Event Description: The ICS_IPV6 was unable to allocate bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error. Event Record #/Type94144 / Error Event Submitted/Written: 07/19/2008 11:02:02 AM Event ID/Source: 15016 / HTTP Event Description: \Device\Http\ReqQueueKerberos Event Record #/Type94127 / Warning Event Submitted/Written: 07/19/2008 11:01:06 AM Event ID/Source: 4001 / Microsoft-Windows-WLAN-AutoConfig Event Description: Event Record #/Type94120 / Error Event Submitted/Written: 07/19/2008 11:00:58 AM Event ID/Source: 10010 / DCOM Event Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} Event Record #/Type94012 / Warning Event Submitted/Written: 07/19/2008 10:46:28 AM Event ID/Source: 1237 / ipnathlp Event Description: The ICS_IPV6 was unable to allocate bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error. -- End of Deckard's System Scanner: finished at 2008-07-19 13:15:34 ------------ |
#10
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Hi, thanks for your reply, I tried everything you suggested, but with no success?? Any other advice is gratefully received, cheers Paul
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#11
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Well, if you tried as I suggested, then do as AnnMarie says, he/she will be able to help better than i could.
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#12
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Thanks for your help.
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#13
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Hi Paul. There is software installed on this computer that is associated with the Zlob trojan and there is still a Norton service running although it appears this software has been uninstalled. I think we need to clean up this machine and then see where we stand.
Go to Programs and Features in Control Panel and uninstall ErrorSmart and My Web Search. Reboot and go here and run the online Norton Removal Utility. It should get rid of Norton traces. Next download Malwarebytes' Anti-Malware from here or here. Doubleclick on mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan" then click Scan. The scan may take some time to finish so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Please copy and paste the entire report in your next reply. Reboot one more time and run Deckards again and post both logs please. |
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