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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs |
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#16
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No problem
Please reinstall the application. If you follow my instructions, we can remove the program use a clean tool, install the program.. and see how it runs... Instructions: 1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel. 2. Restart your computer (very important). 3. Download and run this utility: mbam-clean.exe 4. It will ask to restart your computer (please allow it to). 5. After the computer restarts, install the latest version from here: mbam-download Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and run a complete Scan. |
#17
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Virus? Pc Is Running a bit slow I think
I've had a few minutes to try to run MBAM but I think something may be preventing it from running. Upon Install, I get (no matter in safe mode or normal mode & no matter how many times I try to download, I cannot run a scan --That error pops up before I can run it and then shuts down the application.
Error: MBAM _ERROR _EXPANDING VARIABLES (0, 9) MBAM_ERROR_LOAD_DATABASE (3,0) The system cannot find the file specified. Any advice? |
#18
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Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org Database version: 5000 Windows 6.0.6002 Service Pack 2 (Safe Mode) Internet Explorer 9.0.7930.16406 10/30/2010 3:53:34 PM mbam-log-2010-10-30 (15-53-34).txt Scan type: Full scan (C:\|) Objects scanned: 199676 Time elapsed: 28 minute(s), 3 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) The pc seems to run better (faster in safe mode) even though nothing was detected. Would installing a different A/V help besides Avast? (Not all pages are snappy, but most are). I could also just be thinking that my Lenovo Windows Vista 32bit Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz 2 GB Ram, 500 GB HD may just be a tad outdated? It was bought in 06. What do you suggest? |
#19
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Virus? Pc Is Running a bit slow I think
Got back to town--all is well. I await the next steps.
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#20
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Good to hear
Please post new hijackthis log, and tell how things are running now ? |
#21
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:43 AM, on 10/29/2010 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00 (9.00.7930.16406) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Alwil Software\Avast5\AvastUI.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\system32\taskeng.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\explorer.exe C:\Program Files\Mozilla Firefox 4.0 Beta 6\firefox.exe C:\Program Files\Mozilla Firefox 4.0 Beta 6\plugin-container.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.e xe" -quiet O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O13 - Gopher Prefix: O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe Things seem to be running well. 2 questions. Is there a better AV I could run besides Avast like going with a paid solution (Norton, Kaspersky) or a free solution like Microsoft Security Essentials? Also, O13 - Gopher Prefix: Is this something to be concerned about? |
#22
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Clean log.
Quote:
Quote:
"When the resident scanners of two different AV programs are used simultaneously, conflicts can result. The computer may run very, very slowly, it may become difficult to access files." |
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