Explorer stopped working

[kuzzz]

I have a E-Machine using Vista
Lately when i go to do something as soon as I right click and the menu drops down and I click on a task like copy, paste etc the window gets a white haze over it and I get a window pop up that says explorer has stopped working and is closing. It happens most when I trying to do things on my external drive and my extra internal drive but happens sometimes even on my C drive. I've run all the diagnostic software I have and they all say they did not detect any problems. Yet it's happening more and more often.

Does anyone know why this is happening or have any suggestions for me. I'm using Norton 360 and have ran all those scans and I'm not infected.

Thank you
kuzzz

[AnnMarie]

It may be a problem with a Context Menu Handler kuzzz. Download and run the ShellExView utility from here (rightclick on it and choose "Run as Administrator").

To group all Context Menu handlers together, just click on Type underneath the Menu items. Try disabling the non-Microsoft items listed under Type -> Context Menu only (one at a time and then try rightclicking to see if you can identify if one is causing the problem).

[Miz]

Try the solutions on this page.

None of them will hurt anything and one (or more) might fix it.

[kuzzz]

marie since I don't use internet explorer or any bluetooth devices would it be safe to just disable those in the list?

[kuzzz]

thank you Miz I will try what they suggest there also. Your help is much appreciated.

[AnnMarie]

Originally Posted by kuzzz

marie since I don't use internet explorer or any bluetooth devices would it be safe to just disable those in the list?

What list are you referring to kuzzz? If you are talking about the list generated by the ShellExView utility, it wont be a Microsoft shell extension causing the problem and the utility is only intended for troubleshooting issues such as yours.