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#1
June 20th, 2024, 12:55 AM
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WD My Passport Ultra portable external problem
Hello all.
I need your help with WD Passport Ultra external drive USB showing up as a CD drive in This PC. I cant open it I got error saying: "E:\ is not accessible. The request could not be performed because of an I/O device error" Here are screenshot pics Disk Management: https://ibb.co/L1r5cWk https://ibb.co/JCXT8kL https://ibb.co/K0chz1w Any suggestions would be greatly appreciated Thanks Last edited by sprite; June 20th, 2024 at 12:58 AM. 
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#2
June 20th, 2024, 04:33 PM
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are you able to try it on another computer to see if it shows the same? anyway, check out the following and see if any of the fixes will help. If not, the only other possible option I can think of is to reformat the drive.
https://techviral.net/request-could-...an-i-o-device/
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#3
June 24th, 2024, 10:21 AM
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The "I/O device error" usually indicates some sort of communication problem between the drive and your computer. Check connections. Update drivers. In Disk Management, right-click on the drive and choose "Change drive letter and paths." Assign a new drive letter to see if that resolves the issue. If none of the above work and you have important data on the drive, consider using data recovery software.
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