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  #1  
Old October 1st, 2022, 05:54 PM
Carol3 Carol3 is offline
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O/S: Windows 11
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External Display Not Recognized VGA to USB

Hi,

I have tried solutions from many help videos on how to resolve my issue.

Laptop with one external monitor connected HDMI to HDMI.

I wanted to add another external monitor using VGA cable with adapter to USB.

It is not being recognized.

I've tried to update drivers, change settings to not shut down ports, force to detect new hardware, and on and on.

Any help greatly appreciated.

Thanks, Carol



=====

Device name Dell-Laptop
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Device ID 2B32FEBB-E693-4C22-BD39-3A667DC8FBA0
Product ID 00325-82136-05006-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home
Version 21H2
Installed on ‎10/‎29/‎2021
OS build 22000.1042
Experience Windows Feature Experience Pack 1000.22000.1042.0


Manufacturer Dell
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  #2  
Old October 2nd, 2022, 04:50 AM
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renegade600 renegade600 is offline
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unless the usb is in a video card, it will not work.
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  #3  
Old October 2nd, 2022, 06:30 AM
Carol3 Carol3 is offline
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Thanks. How do I know if it is?
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  #4  
Old October 2nd, 2022, 03:09 PM
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Ned Seagoon Ned Seagoon is offline
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Another approach you could use is to buy an HDMI splitter and connect both the additional monitors by HDMI. Something like one of these.
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  #5  
Old October 2nd, 2022, 04:37 PM
Carol3 Carol3 is offline
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I can't use an HDMI splitter because that only allows the same identical screen to be seen on both external monitors.

I need to have my laptop, and two external monitors to all be individual and different.

I have a lot of windows open for my work.

I have one HDMI port and usbs.

Two identical hp monitors. One is connected with straight HDMI to HDMI port.

The other one is NOT recognized on device manager using VGA with adapter to USB.

Would really appreciate any help.
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  #6  
Old October 2nd, 2022, 05:29 PM
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renegade600 renegade600 is offline
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the usb port is not part of your graphic adapter on your laptop. You may be able to use a dual hdmi adaptor.

The following is an example,
https://www.amazon.com/Graphics-Adap...0-4513d670b6bc
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  #7  
Old October 3rd, 2022, 02:36 AM
Carol3 Carol3 is offline
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I ordered something similar.

Thank you!!
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  #8  
Old October 7th, 2022, 07:19 AM
Carol3 Carol3 is offline
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https://www.amazon.com/Sabrent-Adapt...s%2C247&sr=8-1

I ordered the above, and it's working.

BUT...

Anytime I open Disney Plus to play a video, the screen using the above adapter goes dark.

When playing YouTube, it's fine.

But if I play Disney Plus, it goes out.

It goes out on Amazon Prime Video too!

Any ideas?

Last edited by Carol3; October 7th, 2022 at 01:03 PM.
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  #9  
Old October 7th, 2022, 12:51 PM
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renegade600 renegade600 is offline
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what about plutotv or tubitv - both are free? My first thought is there is a drm issue and there's nothing you can do about it.
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  #10  
Old October 7th, 2022, 01:03 PM
Carol3 Carol3 is offline
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Okay. Thank you.
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