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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know.

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  #16  
Old July 28th, 2011, 11:55 PM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Ok, well the files you are having issues were all installed by Service Pack 2. The easiest fix from your perspective might be to uninstall Service Pack 2, reboot and if that fixes the problem, go back to Windows Update and reinstall it.

See here for more help (Method 1).
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  #17  
Old July 30th, 2011, 06:36 AM
Grannyfuse Grannyfuse is offline
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Posts: 11
I typed what was said into my search bar and the appwiz wouldnt open. So I searched for my updates in my programs section of control panel. I get an error when I try to open it and it will not open.
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  #18  
Old July 30th, 2011, 11:28 PM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Yes, there is an issue with your Windows Installer software so I should have anticipated that. I have my doubts that the issue is permissions related though.

There is a hotfix available for the Windows Installer and I think we should try it. Go here and follow the instructions on the page. Reboot if you are not prompted to do so after running the hotfix and let me know if it made any difference.
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  #19  
Old August 2nd, 2011, 04:51 PM
Grannyfuse Grannyfuse is offline
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The only hotfixes available to download are 64 and 82 bit. I have 32 bit.
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  #20  
Old August 11th, 2011, 09:45 PM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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Posts: 59,810
Hi grannyfuse, I have been out of action for the past week and havent been able to reply.

Do you still need help? If so, x86 is 32bit.
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