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  #1  
Old September 21st, 2010, 10:18 AM
Milli Milli is offline
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Join Date: Sep 2010
Posts: 2
Exclamation Specific WEBPAGE does not open

For the past four days I have been trying to open a website (www.ryanair.com). I normally use this website all the time, but recently every time I try to connect to it, the screen mentions...
Unable to connect
Firefox can't establish a connection to the server at www.ryanair.com
* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

I thought perhaps it was a problem with my Firewall, so I checked everything but nothing abnormal. I also went into the control panel *internet options* security, and added the site to my trusted website list. but NOTHING .
So I tried my partner's computer, and the same results UNABLE TO CONNECT. Frustrated, and annoyed I visited my neighbors house and the site works perfectly !!! I have tried this numerous times and the site seems to function everywhere else expect for in my HOUSE!!! What is this??? Can someone please help me???? I only have difficulty with this site.

Last edited by Milli; September 21st, 2010 at 10:20 AM.
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  #2  
Old September 21st, 2010, 01:33 PM
z1p's Avatar
z1p z1p is offline
Cyber Tech Help Moderator
 
Join Date: Oct 2004
O/S: Windows Vista 64-bit
Location: Massachusetts
Posts: 6,668
Hi Milli and welcome to CTH,

I see you have created two posts for this problem here at CTH. You really only want to follow one set of directions so they don't step on each other and folks don't end up wasting time. I'll start here as it isn't sounding like a malware problem, but if it looks that way at some point, I'll lick you over to the malware forum as they are best suited to help in that area.

To start with I need you to run a couple of commands so I can get a better idea as to what is the problem.

I'd like you to ipconfig/all and ping www.ryanair.com and post the output back here. They both need to be run in a cmd window.
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  #3  
Old September 21st, 2010, 01:52 PM
Milli Milli is offline
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Join Date: Sep 2010
Posts: 2
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Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\####>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ####PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : fritz.box

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : fritz.box
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-63-B4-FD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2021:b968:dc97:b5d7%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.178.25(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : September-21-10 1:01:28 PM
Lease Expires . . . . . . . . . . : October-01-10 1:01:27 PM
Default Gateway . . . . . . . . . : 192.168.178.1
DHCP Server . . . . . . . . . . . : 192.168.178.1
DNS Servers . . . . . . . . . . . : 192.168.178.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-1B-24-56-89-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{CB369910-A8E0-4E4F-BD01-A4C221839
3CD}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : fritz.box
Description . . . . . . . . . . . : isatap.fritz.box
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{E9310CF3-7392-4612-83C8-90920D138
E69}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\####>ping www.ryanair.com

Pinging www.ryanair.com [62.73.129.180] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 62.73.129.180:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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  #4  
Old September 22nd, 2010, 12:12 AM
z1p's Avatar
z1p z1p is offline
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Join Date: Oct 2004
O/S: Windows Vista 64-bit
Location: Massachusetts
Posts: 6,668
interestingly that is not the IP I get for ryanair.

Run ipconfig/flushdns in a cmd window, then try the ping again.
If that doesn't work, try cycling the power to your router and modem.

Let me know if that helps or not.
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