Go Back   Cyber Tech Help Support Forums > Software > Malware Removal

Notices

Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

Reply
 
Topic Tools
  #1  
Old January 12th, 2021, 03:31 AM
unforgiven1977 unforgiven1977 is offline
Senior Member
 
Join Date: Feb 2006
Posts: 118
Random inapropriate pop-ups

It's been a while since I've had to do a malware removal and alot has changed it seems. At any rate my children use this laptop alot for school work and such. One of them must have clicked on the wrong ad on the wrong site. The system runs slow and the occasional window will pop up with some busty gal asking if you want to find out more about her in so many words. So I know there's something dug in somewhere. I've had amazing help from the fine people here in the past so here I am. Any assistance would be greatly appreciated.
Reply With Quote
  #2  
Old January 12th, 2021, 08:28 PM
olgun52's Avatar
olgun52 olgun52 is offline
Malware Removal Team
 
Join Date: Feb 2014
O/S: Windows 10 Pro
Location: Europa
Posts: 2,066
Hello unforgiven1977 and Welcome to the Cyber Tech Help Support Forums.

My name is Yılmaz and I'll help you with the cleanup of malware from your computer.

Before we move on, please read the following points carefully.
  • Please complete all steps in the specified order.
  • Even if tools don't find malware, I want you to post the logfiles anyway.
  • Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
  • Read the instructions carefully. If you have problems, stop what you were doing and describe the problems you encountered as precisely as you can.
  • Don't install or uninstall software during the cleanup unless you are told to do so.
  • If you can't answer for the next few days, please let me know. If you haven't answered within 5 days, I am assuming that you don't need help anymore and your topic will be closed.
  • I can not guarantee that we will find and be able to remove all malware. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean
  • Please reply to this thread. Do not start a new topic
  • As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
  • Please open as administrator the computer. How is open as administrator the computer?
  • Disable your AntiVirus and AntiSpyware applications, as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to get help here

************************************************** **

Let's take a look.

For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to the desktop.
For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to the desktop.

Please run it and click Scan, post back with the 2 logfiles.

Best regards.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
random shutdowns n random freezes HJT log included windoo Malware Removal 10 December 23rd, 2010 04:59 AM
Random Popups, disabled tskmgr, desktop shows "infected" alert, random music tripseydaizey Malware Removal 1 April 21st, 2008 03:21 AM
Hijackthis Log - Computer Freezing, Random Errors... Random Reboots! avio Malware Removal 0 February 18th, 2007 04:45 AM
computer random shutdowns... - well i say random flamzypants Windows XP 4 June 22nd, 2005 08:05 PM
Random sounds, random program closure $Phoenix$ Windows XP 5 October 13th, 2004 01:48 PM


All times are GMT +1. The time now is 05:10 PM.