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  #1  
Old October 8th, 2020, 09:36 AM
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Windows 10 Update Bluetooth missing

Good Morning

I did a windows update on the 29th September and ever since I now dont have bluetooth on my laptop. I can connect my eternal mouse and keyboard as that uses the bluetooth.
This morning I noticed that the scanning software from my printer is also not working and has been either uninstalled or deleted as I cant scan any documents.
How can I fix these errors that happened since my last update?

Thank you
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  #2  
Old October 16th, 2020, 01:58 PM
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monkeylove monkeylove is offline
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I think you need to look for the bluetooth driver in the support page of your laptop. The same goes for the support page of the scanning software.
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Old October 16th, 2020, 02:24 PM
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Quote:
Originally Posted by monkeylove View Post
I think you need to look for the bluetooth driver in the support page of your laptop. The same goes for the support page of the scanning software.
Thanks, I have tried that but the Acer support page does not find anything when I enter my laptop serial number to search for the bluetooth driver.
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Old October 17th, 2020, 09:43 AM
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monkeylove monkeylove is offline
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You can probably try some advice given here:

https://support.microsoft.com/en-us/...tooth-problems

I also found additional points here:

https://answers.microsoft.com/en-us/...3-a7e486f82506
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