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Windows XP Problem solving for the Windows XP Operating System

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  #1  
Old October 3rd, 2007, 02:31 PM
Maxwell 6161 Maxwell 6161 is offline
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Posts: 4
Fatal Execution Engine Error (0x7927f26e)

When I start the computer, I now get the message:
Fatal Execution Engine Error (0x7927f26e)

This is followed by:

hpqthb08.exe
Common Language Runtime Debubbing Services
Application has generatged an exception that could not be handled.
Prodess id=0xc68 (3176) Thread id=0xc70 (3184)

Click OK to termminage application
Click Cancel to debug


This happened after I was in the control panel, removing programs that I thought I did not use.

I turned off computer and rebooted. Get same to Error messages.

Does anyone know how to resolve this problem?
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  #2  
Old October 3rd, 2007, 11:51 PM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
This is not a Cyber Safety issue Maxwell. What operating system do you have and I will move this topic.

Quote:
This happened after I was in the control panel, removing programs that I thought I did not use.
Uh huh and what programs did you remove? Please post the list and tell us if Image Zone was one of them?
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  #3  
Old October 4th, 2007, 02:09 PM
Maxwell 6161 Maxwell 6161 is offline
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Posts: 4
Thank you for your reply. Under which area should I have posted?

I removed Norton, AOL and some small ones that I did not recognize. I had been talking with a guy at one of those office places. He recommended that I remove all programs that I didn't use, then defrag. Before this error message, the computer was trying to "install" some kind our "look for" some kind of photo program. Got like 50 error messages in a row. Could not shut down the computer. Had to hold off button. When restarted...the error messages now occcur. I have Windows XP.
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  #4  
Old October 5th, 2007, 12:10 AM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Quote:
Under which area should I have posted?
Windows XP and I'll move it there now.

We should be able to fix the problem but first I need to have a look at your startups and also at what programs are installed on your computer.

Go here and download Hijack This to your Desktop. When you have downloaded it, doubleclick to install. Once installed, open Hijack This and click on scan. Most of the files listed will be harmless and/or required so do not make any changes, just click on Save Log, copy it and post it back in this thread.

Still using Hijack This, click on Config > Misc Tools > Open Uninstall Manager and click on Save List. Save the log to your Desktop and then post it in this thread too.
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  #5  
Old October 5th, 2007, 12:41 AM
Maxwell 6161 Maxwell 6161 is offline
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Posts: 4
This will be in two (2) parts as the info was too Long!!

Part I

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:27:59 PM, on 10/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\Logi_MwX.Exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\MySoftware\Newsflsh.exe
C:\Program Files\Nikon\NkView4\NkVwMon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CSMHelperObj Class - {0F660F64-F4C9-477F-8529-44181B717472} - C:\Program Files\AT&T\WnClient\Programs\CSMBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Venturi Configurator] C:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6230\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\Newsflsh.exe
O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AnyWho - {0264505A-6793-44E0-AC75-9DCE3B13185C} - C:\Program Files\AT&T\WnClient\Programs\AnyWho.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.worldnet.att.net
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/f...trol_en_US.cab
O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} (PeoplePC Web Installer) - http://www.peoplepc.com/ppcos/isp60/...ad/ppcwebi.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-17.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1140356998074
O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://aerial.leepa.org/ecwplugins/ncs.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/40...2/cpbrkpie.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://fortunelounge.microgaming.co...ay/FlashAX.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Unknown owner - C:\PROGRA~1\Iomega\System32\AppServices.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Venturi2 Client (Venturi2) - Venturi Wireless - C:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 15467 bytes
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  #6  
Old October 5th, 2007, 12:43 AM
Maxwell 6161 Maxwell 6161 is offline
New Member
 
Join Date: Oct 2007
Posts: 4
Part II of reply.

Next is my uninstall list.

Adobe Flash Player ActiveX
Adobe Photoshop Album 2.0
Adobe Photoshop Elements 2.0
Adobe Product/Adobe Studio Update 10/2001
Adobe Reader 7.0.9
Adobe® Photoshop® Album Starter Edition 3.0
AI RoboForm (All Users)
ALPS Touch Pad Driver
America Online (Choose which version to remove)
AT&T WorldNet Service
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Avery Wizard 3.0
AVG 7.5
BCM V.92 56K Modem
Belarc Advisor 7.2
Broadcom Advanced Control Suite
Calendar Creator 10
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
ClickArt Calendar Fonts
Dell Digital Jukebox Driver
Dell Media Experience
Dell Solution Center
DellSupport
DVDSentry
GdiplusUpgrade
Google Earth
Google Toolbar for Internet Explorer
Google Video Player
greenstreet Greetings CardMaker 1.0
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Image Zone 4.2
HP Photo Printing Software
hp psc 900 series
HP Share-to-Web
HP Software Update
Image Web Server IE Plugins 2,0,0,104
Intel(R) PROSet
Internet Explorer Default Page
Java 2 Runtime Environment, SE v1.4.2
Juno
LG USB Drivers
Logitech Desktop Messenger
Logitech MouseWare 9.78
Logitech Resource Center
MGI PhotoSuite 4 (Remove Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft English TTS Engine
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Standard
Microsoft Picture It! Photo Premium 9
Microsoft Reader
Microsoft Streets & Trips 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Web Publishing Wizard 1.52
Microsoft Word 2002
Microsoft Works
Microsoft Works 2004 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
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&$&$&$&$&$ I don't think I un-installed this, but there seems to be a lot that could be un-installed. I really appreciate your help.
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  #7  
Old October 5th, 2007, 12:51 AM
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AnnMarie AnnMarie is offline
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You are welcome.

Uninstall HP Image Zone 4.2 (it's installed with your printer software), reboot and let me know if you still get an error message. If so, post a new Hijack This log please.
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  #8  
Old November 15th, 2007, 08:50 PM
Maxemus2000 Maxemus2000 is offline
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I have the same problem

I do have the same problem. I already uninstalled HP image zone 4.7. Now, I don't get the pop up (fatal execution engine error) at the start up anymore. But, I do get it when i start my quickbook pro 2007. It shows me the exactly same address: fatal execution engine error (0x7927f26e) By the way, I'm running xp pro sp2. Please help!

Thanks,
Owen
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  #9  
Old November 15th, 2007, 10:54 PM
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AnnMarie AnnMarie is offline
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Hi Owen, have you tried uninstalling Quickbook, rebooting and reinstalling it?
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  #10  
Old November 16th, 2007, 07:15 AM
Maxemus2000 Maxemus2000 is offline
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It got worst I tired to repair the program in add/remove program. Everything went smoothly until it tried to start the service. The following error showed up: quickbooks.fcs.exe application has generated an exception that could not be handled. So, I uninstalled it, rebooted, and tried to install it again. Same thing happened. It went all the way until it tried to start a program. Intuit.quickbooks.fcs.exe application has generated an exception that could not be handled. I don't know what else to do
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  #11  
Old November 16th, 2007, 08:09 AM
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AnnMarie AnnMarie is offline
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This seems to be a compatibility issue with NET Framework. See here.

I dont use this software and I'm afraid I cant help any further with this Owen. I suggest that you get in touch with Intuit support. Good luck.
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  #12  
Old November 16th, 2007, 11:36 PM
Maxemus2000 Maxemus2000 is offline
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I just got off the phone with qb tech support ... he didn't know what's wrong with it ... we tried to installed it twice ... it showed the exactly same error .... he's fowarding the problem to the next level ... i have to sit and wait for them to contact me .... by the way, thanks for helping me
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Old November 16th, 2007, 11:59 PM
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You are welcome Owen. I hope that the issue is satisfactorily resolved.
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  #14  
Old December 25th, 2007, 07:05 PM
rocketjl rocketjl is offline
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May have your answer. Worth listening to anyway. -----
Was trying to install Lord of the Rings Online & got the same execution engine error. Like you, went nuts on the web and at Microsoft. Two things popped out. HP Image Zone could be a problem. Finally was able to get rid of it and replace it with HP Image Essentials. Corrected some problems, but still had execution engine problem with some programs.

Finally – the solution (for me). Microsoft .Net files were screwed up. Could not use Control Panel to get rid of them. Able to download Microsoft .Net V2.0 for install, but just did a repair.

Version 1.14 was a real problem to get rid of. Finally was able to rename Microsoft .Net v1.14 to a new name. When the software I was loading did not find the .Net v1.14 on my system, it automatically loaded a new Microsoft .Net v1.14 w/sp1 on my system and all my problems went away.

Believe you got good info from MS. However, If you delete v1.14 (which may be corrupt) and reboot, believe other windows files will rebuild and install another (corrupt) v1.14 file. Key seems to be finding a good .Net v1.14 file and installing it.

Not your final answer, but I hope I mentioned some essentials you need to know. Sys has several .Net files active at one time. When my new software went thru install for the .Net v1.14 I was shocked to see how many files were loaded/affected by the process (50/60).
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  #15  
Old December 25th, 2007, 11:42 PM
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Welcpme to CTH rocketjl. That's good information and thank you for taking the time to post it.
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