Not sure where the problem lies

[betme]

I've been having serious issues with my laptop..I often have to pull the battery and unplug it in order to unfreeze it...I was just trying to run an avg scan and after well over an hour of it sitting at 58% I got the blue screen saying it was dumping my physical memory but after it came back on it said it was recovered, then a little box said that error was avgcsrva.exe.
I had removed avg to install webroot that came with a new all in one and is supposed to be good for 2 other machines..i thought that may be the problem so i uninstalled and went back to avg..
It's been acting hinkey off and on for over a month so I doubt an antivirus is the problem, I am thinking my operating system is a mess but I don't know where to begin..
I know this is long and I really appreciate any help I can get..
Barb

[AnnMarie]

avgcsrva.exe is AVG's core scanning module so it sounds like you had an incomplete uninstall. I am not familiar with the latest versions of Webroot software however Spy Sweeper was renowned for being very resource intensive 2 or 3 years ago.

It might help if I can see what is running on your computer. Go here and download DDS to your Desktop and doubleclick on DDS.scr to run it. When the scan has finished, two logs will open. Copy and paste both reports in this topic. The logs will be reasonably large so you may have to divide them into sections and make several posts to post them.

[betme]

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Barb at 4:23:21 on 2012-05-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3838.2332 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.0.2\ToolbarUpdater.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent 64.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Video Web Camera\traybar.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Cyberlink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe
C:\Program Files (x86)\Video Web Camera\CEC_MAIN.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_Ac tiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://yahoo.com/
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736110995b 6l0370z125a48l1t24s
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736110995b 6l0370z125a48l1t24s
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736110995b 6l0370z125a48l1t24s
uURLSearchHooks: FCToolbarURLSearchHook Class: {f78bf7a8-cf12-4de7-a6da-c463d1b539a7} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Helper.dll
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\11.0.0.9\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Dogpile Bundle Toolbar BHO: {bfe4b5cb-63f7-4a51-9266-6167655d5b4f} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Dogpile Bundle Toolbar: {c80bdeb2-8735-44c6-bd55-a1ccd555667a} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\11.0.0.9\AVG Secure Search_toolbar.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
mRun: [Adobe Reader Speed Launcher] "c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemywifi.verizon.net/sdcCommon/download/WIFI/Verizon%20WiFi%20Installer.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} - hxxp://zone.msn.com/bingame/zpagames/zpa_txhe.cab79352.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{EC9BC33B-DE83-4B29-9AD3-DC6813E6A82B} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{EC9BC33B-DE83-4B29-9AD3-DC6813E6A82B}\6627F6E64796562703739393 : DhcpNameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{EC9BC33B-DE83-4B29-9AD3-DC6813E6A82B}\A4574697 : DhcpNameServer = 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\11.0.2\ViProtocol.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO-X64: AVG Do Not Track - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.0.0.9\AVG Secure Search_toolbar.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Dogpile Bundle Toolbar BHO: {BFE4B5CB-63F7-4A51-9266-6167655D5B4F} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
BHO-X64: FCTBPos00Pos - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Dogpile Bundle Toolbar: {C80BDEB2-8735-44C6-BD55-A1CCD555667A} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.0.0.9\AVG Secure Search_toolbar.dll
mRun-x64: [Adobe Reader Speed Launcher] "c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgi dsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-4-30 5106744]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-6-15 249648]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-10-22 844320]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 HsfXAudioService;HsfXAudioService;C:\Windows\syste m32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-8-20 62720]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-8-15 240160]
R2 vToolbarUpdater11.0.2;vToolbarUpdater11.0.2;C:\Pro gram Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.0.2\ToolbarUpdater.exe [2012-5-7 932736]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIV ERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIV ERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXH WAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework6 4\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-6-10 136176]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-7-7 195336]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-6-10 136176]
S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-10-22 225280]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VS TAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VS TDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVER S\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsus bflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-05-07 17:24:47 -------- d-----w- C:\Users\Barb\AppData\Roaming\AVG2012
2012-05-07 17:20:14 -------- d-----w- C:\Users\Barb\AppData\Local\AVG Secure Search
2012-05-07 17:19:55 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-05-07 17:19:53 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-05-07 17:19:52 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2012-05-07 17:18:59 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2012-05-07 17:18:01 -------- d--h--w- C:\$AVG
2012-05-07 04:11:23 -------- d-----w- C:\Users\Barb\AppData\Local\ElevatedDiagnostics
2012-05-07 02:03:41 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5766541C-8BEF-4F1D-9F31-883D6AB2F9D8}\mpengine.dll
2012-05-06 18:31:40 -------- d-----w- C:\Program Files (x86)\Common Files\Masque
2012-05-06 18:28:48 -------- d-----w- C:\Program Files (x86)\Masque IGT Slots Diamond Galaxy
2012-05-05 05:55:35 -------- d-----w- C:\Users\Barb\AppData\Roaming\Microsoft Games
2012-05-05 05:55:24 60216 ------r- C:\Program Files (x86)\Microsoft Games\Zoo Tycoon 2\SetupENU3.dll
2012-05-05 05:55:19 88888 ------r- C:\Program Files (x86)\Microsoft Games\Zoo Tycoon 2\splash.exe
2012-05-05 05:55:19 80696 ------r- C:\Program Files (x86)\Microsoft Games\Zoo Tycoon 2\eula.dll
2012-05-05 05:54:40 -------- d-----w- C:\Program Files (x86)\Common Files\Microsoft Games
2012-05-05 05:54:37 -------- d-----w- C:\ProgramData\Microsoft Games
2012-05-05 05:45:16 -------- d-----w- C:\Program Files (x86)\Microsoft Games
2012-04-30 16:02:10 -------- d-----w- C:\ProgramData\AVG2012
2012-04-19 08:50:26 28480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2012-04-13 15:31:27 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-04-13 15:31:26 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-04-13 15:31:26 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-04-13 15:26:22 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-04-13 15:26:21 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2012-04-13 15:26:21 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-04-13 15:26:19 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2012-04-13 15:26:19 5120 ----a-w- C:\Windows\System32\wmi.dll
2012-04-13 15:26:19 220672 ----a-w- C:\Windows\System32\wintrust.dll
2012-04-13 15:26:19 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
.
==================== Find3M ====================
.
2012-03-19 09:17:26 383808 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll
2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-02-23 14:18:36 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-02-22 09:25:32 289872 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
.
============= FINISH: 4:24:01.27 ===============

[betme]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/4/2009 9:45:47 PM
System Uptime: 5/9/2012 12:55:33 AM (4 hours ago)
.
Motherboard: Gateway | | SJV50PU
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72 | Socket S1G2 | 2100/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 240.7 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Reader 9.1 MUI
ADV4-MysterySlot
Adventure 4
AMD USB Filter Driver
American Adventure
AVG PC Tuneup
Backup Manager Basic
Bing Bar
Bonus Disk
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Choice Guard
Compatibility Pack for the 2007 Office system
CyberLink Power2Go
CyberLink PowerDVD 8
Dogpile Bundle Toolbar
eBay Worldwide
Gateway Games
Gateway InfoCentre
Gateway MyBackup
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Identity Card
Java Auto Updater
Java(TM) 6 Update 20
Junk Mail filter update
Launch Manager
Live Installer
Malwarebytes Anti-Malware version 1.60.0.1800
Masque IGT Slots Diamond Galaxy
Masque IGT Slots Texas Tea
Masque IGT Slots Wolf Run
Masque Slots Dual Pack
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MSVCRT
Norton Online Backup
Octoshape add-in for Adobe Flash Player
Realtek USB 2.0 Card Reader
RivalGaming
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Verizon WiFi Activation
Video Web Camera
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
Welcome Center
Wi-Fi Connect
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WMS Slots Reel 'em In
Yahoo! Install Manager
Zoo Tycoon 2 - Zookeeper Collection
.
==== Event Viewer Messages From Past Week ========
.
5/8/2012 8:18:14 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0xc000021a (0xfffff8a00f81f710, 0xffffffffc0000006, 0x0000000077b3523b, 0x00000000023fe840). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050812-48906-01.
5/8/2012 7:56:16 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Base Filtering Engine service, but this action failed with the following error: An instance of the service is already running.
5/8/2012 7:51:16 PM, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
5/8/2012 7:51:16 PM, Error: Service Control Manager [7031] - The Diagnostic Policy Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
5/8/2012 7:51:16 PM, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
5/8/2012 7:50:07 PM, Error: Microsoft-Windows-Kernel-General [6] - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\C:\Users\Barb\ntuser.dat'.
5/8/2012 7:45:56 PM, Error: Microsoft-Windows-Kernel-General [6] - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\SystemRoot\System32\Config\SOFTWARE'.
5/8/2012 7:45:32 PM, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 7:45:32 PM, Error: Service Control Manager [7031] - The Diagnostic Policy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 7:45:32 PM, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 7:42:30 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Gateway.
5/8/2012 6:13:44 PM, Error: Microsoft-Windows-Kernel-General [6] - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.
5/8/2012 3:27:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 3:25:48 PM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/8/2012 3:15:51 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
5/8/2012 3:15:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/8/2012 3:15:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/8/2012 3:15:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
5/8/2012 3:15:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/8/2012 3:15:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/8/2012 3:15:42 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/8/2012 3:15:31 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx64 Avgmfx64 Avgtdia DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/8/2012 3:15:29 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/8/2012 12:26:20 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WMPNetworkSvc service.
5/8/2012 10:14:52 PM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
5/7/2012 2:11:33 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:33 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:09:06 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the DHCP Client service, but this action failed with the following error: An instance of the service is already running.
5/7/2012 2:09:06 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.
5/7/2012 2:09:06 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/7/2012 2:08:36 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
5/7/2012 2:08:06 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.
5/7/2012 2:08:06 PM, Error: Service Control Manager [7001] - The Windows Audio service depends on the Multimedia Class Scheduler service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
5/7/2012 2:08:06 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/7/2012 2:05:36 PM, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:05:36 PM, Error: Service Control Manager [7031] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/7/2012 2:05:36 PM, Error: Service Control Manager [7031] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
5/7/2012 2:05:36 PM, Error: Service Control Manager [7031] - The Security Center service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:05:36 PM, Error: Service Control Manager [7031] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 2:05:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
5/7/2012 12:55:38 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
5/7/2012 12:30:47 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
5/7/2012 12:20:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/7/2012 12:04:19 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.
5/7/2012 12:03:48 AM, Error: Service Control Manager [7034] - The Windows Backup service terminated unexpectedly. It has done this 1 time(s).
5/7/2012 12:03:47 AM, Error: Service Control Manager [7031] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/7/2012 12:02:37 AM, Error: Service Control Manager [7023] - The Windows Error Reporting Service service terminated with the following error: Windows Error Reporting Service is not a valid Win32 application.
5/7/2012 1:29:13 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
5/7/2012 1:10:45 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.1.4 with the system having network hardware address 88-87-17-AD-AE-E4. Network operations on this system may be disrupted as a result.
5/7/2012 1:06:05 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/6/2012 12:36:21 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8004e67b30, 0xfffffa8004e67e10, 0xfffff80002f91660). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050612-58281-01.
5/6/2012 11:35:59 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The pipe has been ended.
5/6/2012 11:35:58 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The pipe has been ended.
5/6/2012 1:16:14 PM, Error: Service Control Manager [7031] - The AVG WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
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==== End Of File ===========================

[betme]

I hope this helps make sense of my mess...thank you for your time..
I'm not sure it actually has anything to do with either antivirus because the problem has been going on for a while..
AVG has often popped up and said that too much memory was being used when I would only have one program open..this has been for months but I assumed it was a system bug...

[AnnMarie]

Avg services and files are still running however I cant see an entry in Programs and Features to uninstall it. You have other issues too but I'll deal with them one at a time.

Go here and download and run the appropriate version of AVG Remover (32bit). Reboot after running the utility. Next uninstall AVG PC Tuneup and reboot again.

When you have done this, you need to run chkdsk to correct file system corruption. To do this, open My Computer, rightclick on your drive and select Properties > Tools. Look for Error Checking and click "Check Now". Select both "Automatically fix file system errors" and the "Scan for and attempt recovery of bad sectors" options and click Start.

You will get a warning that Windows can't complete the tests until you reboot so reboot and chkdsk will start.

PS, back up any important data to removable media first because if there is a problem with your HDD, chkdsk will put stress the drive and might hasten it's demise.

You can view the log in Event Viewer. Hit the Windows key plus r and type:

eventvwr.msc

and ok. Click on Windows Logs > Application and look for wininit. Doubleclick to open and you should see the results. Please copy and paste them here.

Also run DDS again and post two new logs please.