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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know.

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  #46  
Old December 17th, 2009, 09:41 PM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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Ok, it looks like you will have to perform a restore to factory default. Did this computer come with a set of disks? If not, restart it and tap F8 continuously as it restarts? What options do you see?
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  #47  
Old December 17th, 2009, 10:00 PM
carmatyl carmatyl is offline
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No, it did not come with a set of discs. But when I get to the menu for the command prompt it has an option for a factory restore.

After tapping F8 it has:
Repair your computer
safe mode
" " w/ networking
" " w/ cmd prompt
enable boot logging
enable low res video
last known good config
directory services restore mode
debugging mode
disable auto restart
disable driver sig. enforcement

start windows normally
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  #48  
Old December 17th, 2009, 10:13 PM
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AnnMarie AnnMarie is offline
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Quote:
But when I get to the menu for the command prompt it has an option for a factory restore
That sounds like it. Choose it and follow the prompts.
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  #49  
Old December 17th, 2009, 10:24 PM
carmatyl carmatyl is offline
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Sounds good! Thanks again!

I'll let you know how it goes!
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  #50  
Old December 17th, 2009, 10:26 PM
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AnnMarie AnnMarie is offline
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You are welcome carmatyl and good luck.
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  #51  
Old December 18th, 2009, 06:25 AM
carmatyl carmatyl is offline
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HA! So upon starting the restore, it gives me the option to create a backup! All that time copying and pasted wasted! Oh well!

It has successfully reinstalled and is working perfectly! Now I am transferring back alot of the old documents.

Thanks everyone
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  #52  
Old December 18th, 2009, 01:43 PM
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AnnMarie AnnMarie is offline
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Thats good news carmatyl and I am glad that all is well now. All the best for the festive season to you and your family.
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