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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#16
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sry.. never mind.. this is what came up in notepad..
Volume in drive C has no label. Volume Serial Number is 39BE-7844 Directory of c:\Program Files\ABBYY FineReader 6.0 Sprint 04/13/2001 10:01 AM 1,454,414 Normal.pat 04/13/2001 10:19 AM 313,204 Normal.ptc 04/04/2001 08:53 AM 532,250 Normal.pts 03/03/2005 02:42 PM 45,133 Normal.spt 03/03/2005 02:43 PM 198,034 Normal.str 5 File(s) 2,543,035 bytes Directory of c:\Program Files\AIM6\services\imApp\ver6_5_5_2\content\toast er 08/28/2007 05:43 AM 2,290 normal.box 08/28/2007 05:43 AM 7,191 normal.js 06/04/2007 07:32 AM 2,555 normalTab.js 3 File(s) 12,036 bytes Directory of c:\Program Files\AIM6\services\imApp\ver6_5_9_1\content\toast er 08/28/2007 05:43 AM 2,290 normal.box 08/28/2007 05:43 AM 7,191 normal.js 06/04/2007 07:32 AM 2,555 normalTab.js 3 File(s) 12,036 bytes Directory of c:\Program Files\AIM6\services\toaster\ver4_3_1_1\content 01/22/2007 07:42 AM 1,334 normal.box 02/07/2007 11:45 AM 14,623 normal.js 01/22/2007 07:42 AM 2,769 normalTab.js 3 File(s) 18,726 bytes Directory of c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared 02/08/2007 06:58 AM 40,960 normalize.fxU 1 File(s) 40,960 bytes Directory of c:\Program Files\Hewlett-Packard\SDP 03/23/2007 01:20 PM 5,120 NormalizePath.exe 01/23/2007 04:21 PM 2,011 normalizepath.xsl 2 File(s) 7,131 bytes Directory of c:\Program Files\HP Games\Blasterball 3\help 06/27/2006 06:46 AM 1,736 normal.gif 1 File(s) 1,736 bytes Directory of c:\Program Files\HP Games\Bounce Symphony\media\sound 05/09/2004 10:13 AM 49,258 normal_match.wav 1 File(s) 49,258 bytes Directory of c:\Program Files\Microsoft Works 01/06/2005 01:07 AM 9,728 Normal.bin 1 File(s) 9,728 bytes Directory of c:\SwSetup\MSWorks\US\PFILES\MSWORKS\BINLANG1 01/06/2005 01:07 AM 9,728 NORMAL.BIN 1 File(s) 9,728 bytes Directory of c:\SwSetup\MSWorks\US\PFILES\MSWORKS\BINLANG2 01/06/2005 01:07 AM 13,824 NORMAL.BIN 1 File(s) 13,824 bytes Directory of c:\Users\Smyth\AppData\Roaming\Microsoft\Templates 02/12/2008 03:53 PM 15,280 normal.old (2).dotm 07/22/2007 07:37 PM 15,469 normal.old.dotm 08/11/2007 12:44 PM 15,402 NormalEmail.dotm 3 File(s) 46,151 bytes Directory of c:\Users\Smyth\AppData\Roaming\Microsoft\Windows\R ecent 02/12/2008 04:01 PM 967 normal.old (2).lnk 1 File(s) 967 bytes Directory of c:\Users\Smyth\AppData\Roaming\Template 01/06/2005 01:07 AM 9,728 Normal.wpt 1 File(s) 9,728 bytes Directory of c:\Windows\Microsoft.NET\Framework\v2.0.50727 11/01/2006 10:34 PM 15,360 normalization.dll 1 File(s) 15,360 bytes Directory of c:\Windows\Resources\Themes\Aero\Shell 11/02/2006 04:42 AM <DIR> NormalColor 0 File(s) 0 bytes Directory of c:\Windows\System32 11/02/2006 12:33 AM 2,560 normaliz.dll 1 File(s) 2,560 bytes Directory of c:\Windows\winsxs\x86_microsoft-windows-international-core_31bf3856ad364e35_6.0.6000.16386_none_e773a28c dcd5ef62 11/02/2006 12:33 AM 2,560 normaliz.dll 1 File(s) 2,560 bytes Directory of c:\Windows\winsxs\x86_netfx-normalization_dll_b03f5f7f11d50a3a_6.0.6000.16386_ none_dc5bf0ae2d4f6fc2 11/01/2006 10:34 PM 15,360 normalization.dll 1 File(s) 15,360 bytes Total Files Listed: 31 File(s) 2,810,884 bytes 1 Dir(s) 29,519,433,728 bytes free |
#17
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It may take a few minutes. Your drive is being searched.
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#18
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just a little more info.. i just ran a micorsoft oiffice diagnostic check.. its said.. the RAM of my computer is experiencing problems
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#19
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Quote:
Ok, the file has been incorrectly renamed. What you need to do now is to go back to c:\Users\Smyth\AppData\Roaming\Microsoft\Templates and find both of the below files: normal.old (2).dotm normal.old.dotm and rename them to normal.old. Make sure that you can view file extensions because you are renaming dotm to old and normal.old just becomes normal. Do you understand what I am talking about? When the file is renamed, the name of the file is normal and the file extension is old. |
#20
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Quote:
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#21
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ok.. alright.. im having a little trouble knowing what files to rename.. in the c:\Users\Smyth\AppData\Roaming\Microsoft\Templates ... there are 6 different files..
~$Normal (the icon next to this is opaque) ~$rmalEmail (the icon next to this is opaque) Normal normal.old normal.old(2) NormalEmail out of them.. which ones do i rename? |
#22
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You havent follow my instructions. Please make sure you can view file extensions. That's why you are having problems. See below.
Make sure you can view hidden files and folders and uncheck "Hide Extensions for Known File Types" and "Hide Protected Operating System Files" first. |
#23
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i am very sorry!! i did that step.. now they show up normal.old.dotm.. where do i go from here? again.. im sorry
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#24
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ok, we are getting there.
Rightclick on the below files and rename them so they look like this: normal.old (clear all the information from the little box so it's empty before you do this). normal.old (2).dotm normal.old.dotm |
#25
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Actually, rename one normal.older (you wont be able to rename both with the same name)
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#26
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it will only allow me to name one of the .. normal.old.. the other is normal (2).old
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#27
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Yep, that's fine. Open Word now.
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#28
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haha.. answrd my question b4 i could post it.. very impressive.. done renaming them.. normal.old and normal.older
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#29
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it still made me start in safe mode
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