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Windows XP Problem solving for the Windows XP Operating System |
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New Laptop problems! Laptop keeps shutting down!
I am having a phenomenon with my laptop. Every so often, the darn thing just turns off (no shutting down or anything) by itself. As I turn it back on again, scan disk will sometimes find errors or something, and there are a few things that get truncated. I am not sure what this means, but it happens so fast that I can never write down what appears on the screen. I have a funny feeling it is some virus or something, but I am not sure. I have ran ad-aware, and both HouseCall online virus scan and Symantics virus scan and both came back negative. As far as ad aware, there were a few things, but nothing out of the ordinary. And, to make things even wierder, as I am typing this, I had a little notice down below on my task bar saying "error reported", but as I click on it, it just dissapears. Here is my JijackThis results.
Logfile of HijackThis v1.98.2 Scan saved at 6:40:47 AM, on 10/20/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\MDC\AEGIS Client\mgr8021x.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\WINDOWS\SYSTEM32\qttask.exe C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\AIM\aim.exe C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Sony Handheld\HOTSYNC.EXE C:\Program Files\Sony Handheld\USBSwt.exe C:\Program Files\Samsung\SwapBay\swapbay.exe C:\WINDOWS\System32\atievxx.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe c:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\Program Files\Symantec AntiVirus\Rtvscan.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Hijack This\HijackThis19802.exe R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0. dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\system32\nvms.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\system32\mscb.dll O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0. dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] c:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1 O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE O4 - Global Startup: SonyPDA USB Switcher.lnk = C:\Program Files\Sony Handheld\USBSwt.exe O4 - Global Startup: SwapBay.lnk = C:\Program Files\Samsung\SwapBay\swapbay.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU) O16 - DPF: Win32 Classes - O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/game...s/y/grt5_x.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab I have been told before that the weather bug is some sort of spyware or something, but I kinda like it. Unless this is absolutetly dangerous to my computer, I would like to keep it. Otherwise, what does anyone think?? Thanks, Scott |
#2
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same thing happened to me
i seeem to have had the asme problem a while ago,
but first, is there a litle box that pops up and gives a shot count down, then is shuts down? if so you may try making a shortcut on your desktop to turn off the shutdown procedure. if the control panel if you type shutdown -s your comptuer will shutdown if you type shutdown -r all shutdown procedures will cease. if your not having the little box pop up that has a count down, or says something like a rpc precedure error of somethign of that sort ten post it, otherwise let me know if it worked our not. im not quite sure xactly how to ake this a button for quick access, but you may have to resort to having the command prompt open at all times to type that in. |
#3
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*pop up that gives a shut down count*
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#4
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No, there isn't a window. I have had a lasser worm before, but got rid of that....maybe. But, no, there is no window. It just turns off on it's own.
Scott |
#5
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I am not an expert when it comes to logs but I do not see anything. Someone else will have to give a detail look.
As far as the weatherbug, try uninstalling it and see if the problem stops. Most likely it is not the problem, you can always reinstall it. Also check your event log. Go to your control panel, click on administrative tools, click on event viewer, check the logs and see if theres any errors. |
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