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| Windows 10 Problem solving for the Windows 10 Operating System. |
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#1
September 6th, 2017, 05:08 PM
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having trouble with network adapter
I have an ASUS F556U series laptop running Windows 10 home. Last night I was on the internet just fine, but this morning I can't connect. Running the troubleshooter tells me that the problem seems to be my Qualcom Atheros QCA9377 network adapter. But I'm on my phone and don't have time to type out the troubleshooting report on this. I sure would appreciate any help and guidance. I'll be unable to respond until late this evening, though. Thank you for your attention.
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#2
September 7th, 2017, 05:14 PM
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We don't have enough information. But to start, I would do a full "cold" reboot. That is shutdown, unplug from the wall and pull the battery for a couple minutes. Then replace battery and boot and see what happens. If problem, note any error messages and check Device Manager for errors.
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