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Windows NT, 2000, 2003, 2008, 2012 Problem solving for the NT, Windows 2000, 2003, 2008 and 2012 Operating Systems

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  #1  
Old May 1st, 2006, 08:35 PM
krasjeep krasjeep is offline
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Join Date: May 2006
O/S: Windows 2000
Posts: 1
Red face TWAIN issues
Have a Brother MFC 4820C all-in-one... after computer shop installed second hard drive for me, the scanner portion of the MFC gives the following error: "TWAIN device is already in use"... not sure what to do now... the rest of the unit works fine... can copy, print and fax... can't scan...

O.S. Win 2k, all updates/service packs
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  #2  
Old May 4th, 2006, 03:15 AM
Spider's Avatar
Spider Spider is offline
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Join Date: Nov 2001
O/S: Windows 11
Location: Vancouver, Canada
Posts: 12,861
Hi krasjeep welcome to Cyber Tech Help.


"Add/Remove Programs" in Control Panel will uninstall and references to the multi-function device
(anything "Brother" or printer related). Once uninstalled...
  1. unplug the device (USB) from the computer
  2. reboot
  3. install multi-function device software from CD
  4. if it tells you to reboot after do so
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