Startup Repair and CHKDSK failures

[ashevillecomput]

Startup Repair and CHKDSK failures

Attempted to chkdsk, it failed.

Attempted to repair startup files... also failed.


Here is the short report from C:\Windows\System32\LogFiles\Srt\SrtTrail.txt:

Root cause found:
---------------------------
Unspecified changes to system configuration might have caused the problem.

Repair action:
Result: Failed. Error code = 0x32
Time taken = 1609 ms

Repair action: System Restore
Result: Failed. Error code = 0x1f
Time taken = 791547 ms

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 964047 ms

---------------------------
---------------------------

Let me know if you need the full report.
bam

[ashevillecomput]

This is a question from another thread in response to my original post:

Originally Posted by Acrobaze

Hi,

Sorry for the delay, but as the problem was solved, I did not come back immediately.

- Confirm your version of Windows.
- Explain exactly how you launch the chkdsk command (command prompt or other? What command exactly ? What syntax ?)

Windows 8.1
I launched chkdsk from the command prompt as an admin.
chkdsk /f

When I ran it again recently it seemed to work.... so I will need to fun it through again and test the startup file repair function as well before requesting continued support with this case... Standby.

[SpywareDr]

Might try

chkdsk /r

instead.

[ashevillecomput]

Originally Posted by SpywareDr

Might try

chkdsk /r

instead.

This also failed. And then the startup repair failed also.
Want the report?

[Acrobaze]

Hi,

Yes, the report could be useful.

In a first time, as you have :
- a sfc scan clean
- a dism report clean
we'll go to the easyer.

Open your files explorer, right click C: and choose "properties". Then click "Tools" and "Verify". Let it run (do not open other programs..it takes 15/20 minutes).

What's the result ?