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  #1  
Old November 25th, 2006, 01:11 PM
arfur sleep arfur sleep is offline
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Join Date: Nov 2006
Posts: 5
Angry BBC goodfood website

HI
I am a member of the bbc magaazine website Good Food

I can open the site but when I try and log in I get the following errror message

Jrun Servlet Error and the following text

500


java.lang.NullPointerException
at org.apache.struts.action.RequestProcessor.processF orwardConfig(RequestProcessor.java:384)
at org.apache.struts.action.RequestProcessor.process( RequestProcessor.java:241)
at org.apache.struts.action.ActionServlet.process(Act ionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(Acti onServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker. java:91)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvok erChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequ estDispatcher.java:259)
at jrun.servlet.ServletEngineService.dispatch(Servlet EngineService.java:541)
at jrun.servlet.jrpp.JRunProxyService.invokeRunnable( JRunProxyService.java:204)
at jrunx.scheduler.ThreadPool$DownstreamMetrics.invok eRunnable(ThreadPool.java:320)
at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRu nnable(ThreadPool.java:428)
at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeR unnable(ThreadPool.java:266)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java :66)


Can anyone advise me how I can overcome this annoying message and be able to log onto the site in my username

Many thanks
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  #2  
Old November 25th, 2006, 01:23 PM
black mirror black mirror is offline
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Have you tried deleting your temp internet files
tools internet options delete cookies files and ofline content
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  #3  
Old November 25th, 2006, 02:58 PM
degsy's Avatar
degsy degsy is offline
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Location: North-East, UK
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That is a server problem with the website not your PC.

What URL are you tring to access?
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  #4  
Old November 25th, 2006, 03:21 PM
arfur sleep arfur sleep is offline
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http://www.bbcgoodfood.com/

is the website and the home page opens ok. I have registered on the site and its when i try and log in that I get that error message.

I re-registered with a new a name and password and it works fine until I log out and then when I try and log back in I get the error message

I have emptied all the temp internet files as suggested bye Black mirror

Many thanks
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  #5  
Old November 25th, 2006, 03:27 PM
black mirror black mirror is offline
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I have managed to register and sign in and out again so the problem must be on your pc
Perhaps Degsy has some idea

the only thing i can suggest is going into tools > internet options and click in advanced restore defaults

Last edited by black mirror; November 25th, 2006 at 03:33 PM.
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  #6  
Old November 25th, 2006, 03:58 PM
arfur sleep arfur sleep is offline
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hi

Thanks for the reply but I already have restored defaults so am at a loss what to do next

many thanks
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  #7  
Old November 25th, 2006, 04:00 PM
black mirror black mirror is offline
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So am i at the moment but i am hoping that as the forum becomes more busy someone more intelligent than i will come in with the answer..
meanwhile i will keep looking for clues
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  #8  
Old November 25th, 2006, 04:02 PM
black mirror black mirror is offline
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JRun is an easy-to-use web server "plugin" that allows you to deploy Java Servlets and JavaServer Pages.

Im not sure whether this will help
Jrun is a plug in.. so try tools manage add ons and disable it if it is there
then try again

if it is not there try updating java from here

Last edited by black mirror; November 25th, 2006 at 04:13 PM.
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  #9  
Old November 25th, 2006, 04:11 PM
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degsy degsy is offline
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Quote:
Originally Posted by arfur sleep View Post
http://www.bbcgoodfood.com/

is the website and the home page opens ok. I have registered on the site and its when i try and log in that I get that error message.

I re-registered with a new a name and password and it works fine until I log out and then when I try and log back in I get the error message

I have emptied all the temp internet files as suggested bye Black mirror

Many thanks
Can you post a screen shot of the error page
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