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  #1  
Old April 17th, 2007, 11:17 PM
Lord_Anthrax Lord_Anthrax is offline
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O/S: Windows XP Home
Location: Liverpool, UK
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BT Broadband keeps disconnecting

This problem has been only happening lately but I'm stumped on what else to do.

Basically what's been happening all of a sudden is me logging in, browsing for about 5 mins or so then the Internet disconnects and it won't go back on until I log out then back in.

I've tried doing a System Restore, I tried giving my Computer a scan for anything malicious, I checked the connections about 20 times and I tried reinstalling the BT Home Hub.

I also tried using the USB cable to connect to it instead of Ethernet cable, but it's the same for that.

Suggestions?
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  #2  
Old April 18th, 2007, 10:22 AM
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degsy degsy is offline
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Have you contacted your ISP?
It may be a problem at their end.
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  #3  
Old April 18th, 2007, 10:45 AM
Lord_Anthrax Lord_Anthrax is offline
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Yeah I rang Customer Support and apparently it's all OK there.

The odd part is I can always ping sites when it disconnects but Browsers, IM's etc don't respond.

Could the Hub itself be faulty? that's all I can think of.
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  #4  
Old April 18th, 2007, 01:30 PM
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degsy degsy is offline
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Have you tried diabling firewalls/internet security when it happens, just to test.
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  #5  
Old April 19th, 2007, 04:44 PM
Lord_Anthrax Lord_Anthrax is offline
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I tried disabling the Firewall that comes with the BT Software completely, no luck.

I don't even have SP2 installed so there isn't one on there either. (That's another one of my problems, I can't install it)

Edit: I apologise for my late reply, by the way
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