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  #1  
Old March 12th, 2013, 02:05 PM
zip316 zip316 is offline
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Problem with DVD drive possibly

Hi to all,

I am having a problem with my DVD burner, it will not recognize a blank DVD it shows them as full, however it will burn and play CD,s. I have uninstalled the dvd drive in device manager and restarted ,the drivers were downloaded properly etc. Help !!! Thanks to any and all help.
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  #2  
Old March 12th, 2013, 03:58 PM
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Murf Murf is offline
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Probably a Filter issue, depending on which version of Windows you are using, get into the registry and delete the Upper and Lower filters.

Windows XP;

1. Start | Run
2. Type regedit (hit <enter>)
3. Clicking on the + signs navigate to the following key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class

4. Expand it and find; {4D36E965-E325-11CE-BFC1-08002BE10318}

5. In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values

6. Right-click on UpperFilters and choose Delete

7. Same for LowerFilters if present

8. Close and reboot

Windows Vista;

1. Start type in the search regedit, then click regedit in the program list

2. Find the key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Windows 7;

1. Start type in the search box regedit

2. Locate the following key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
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  #3  
Old March 12th, 2013, 04:17 PM
zip316 zip316 is offline
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Thanks Murf, I am running Windows Vista I will do this after I return home this evening.
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  #4  
Old March 12th, 2013, 05:50 PM
zip316 zip316 is offline
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I did as you said and there are no filters to be found.
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  #5  
Old March 12th, 2013, 06:48 PM
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Murf Murf is offline
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Try;

1. Click Start and then enter autoplay into the Start Search field

2. Make sure Use AutoPlay for all media and devices is selected, if not select it

3. Select Ask me every time next to every CD and DVD item

4. Save

Also the DVD lens may need cleaning, do you have a cleaning CD/DVD?
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  #6  
Old March 12th, 2013, 08:40 PM
zip316 zip316 is offline
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Still no go I think the burner may be shot so I will check into getting a new one.Thanks.
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