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Windows NT, 2000, 2003, 2008, 2012 Problem solving for the NT, Windows 2000, 2003, 2008 and 2012 Operating Systems |
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Cannot Install Service Packs
Good morning everyone.
I am having a problem with one of my machines about installing service packs for W2K. I have a fresh intall of W2K on a brand new hard drive. No service packs installed. When I try to install certain software (i.e. adobe acrobat 6) it says I need service pack 3 or above. When I install the service pack (any service pack), my machine will not boot back up...it gives me the blue screen of death. I then have to boot into safe mode and uninstall the service pack and I am back up and running. This has happened to two different hard drives. All other components are the same. Any suggestions? Thanks in advance for any comments.... Good day! Cheri |
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#3
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Do you know if it is hard to update a bios? the matsonic page says to download the exe file and decompress it on a floppy then boot to the floppy. Is that all there is to it?
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#4
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Updating a BIOS can be really easy or it can be disastrous and make the motherboard inoperatable.
1st you need to determine if in fact you ned to update the BIOS. Since it appears you know the brand and model number of the motherboard, go there and find the latest BIOS they have. Read the remarks about it and see if it addresses W2K or any issues that you have. Your BIOS date will show up on the initial boot screen, generally at the bottom of the screen, check it's date against the lates date of the BIOS up grade the motherboard site has. The file you download generally will be a *.EXE or a *.ZIP file you then uncompress these to a floppy. For an example lets say you are going to flash a bios, you will need two files to do this. 1. A Flash Utility 2. The BIOS file itself Using matsonic for the example. You download the following two files from their web page: EXAMPLE ONLY 1. Award Flash Utiltiy 814c 2. BIOS file itself 070102.zip You know extract the BIOS File itself to a clean floppy and also put the Flash Utility on the same floppy. Now you have to do this in DOS, so you reboot the computer I recommend using a Windows 98 bootdisk, select NO CDROM support, this will get you to the A:/> prompt. Now take the boot disk out insert the floppy you just made with the bios files, then at the A:\> prompt type the following using the example above: awdf2m 070102.bin Then follow the prompts and HIGHLY recommend saving the existing BIOS when asked. |
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Thanks very much for your help! I will follow your advise. :thumb: |
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