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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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Boot error -- The Blue Screen of Death
When I rose this morning, I discovered I had left a window open and Windows was frozen to the point that I had to hit the kill button by holding the power button down. But when I tried to restart, it either tells me Windows shut down to avoid damage, or it runs startup repair and goes to a blank screen. On the former, I get the Blue Screen of Death, and the error code is as follows:
*** STOP: 0x0000007B (0xF78E2640, 0xC0000034, 0x00000000, 0x00000000) This screen also suggests I run CheckDisk, but I cannot figure out how to issue a command during the boot process. I have also tried to use my Symantec Rescue Disk, to no avail. |
#2
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Reboot then before the Windows screen start tapping "F8". On the menu select "Safe Mode". If it boots up into Safe Mode then restart normally.
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#3
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Thanks
I couldn't remember which function key to hit, or if it even worked in the newer platform. I mean, I'm still a Windows 3.1 guy (LOL -- my oldest computer is XP, but 3.1 was SO easy to find files and to work on)...the boot screen had two options, I think they were F2 for menu and F12 for boot sequence.
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#4
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I tried opening in both safe mode and safe mode with C: prompt, and I get THIS blue screen: Unmountable boot volume. Error code is 0x000000ED (0x8583B6B8, 0xc0000185, 0x00000000, 0x00000000).
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