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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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CD/DVD burner is missing. (+ Weird problems with System Restore).
I just noticed recently that for some strange reason my internal CD/DVD burner doesn't show up under "My Computer". I don't remember uninstalling it because I have no reason to.
But whenever I try to use System Restore to fix the prob. I get the error message: Quote:
Quote:
I select "schedule disk check", but nothing ever happens. Even after I restart the computer. I've done a full system scan with my Norton Antivirus and nothing showed up. Here is my info: Intel Celeron D CPU 3.33GHz Memory: (RAM) 448 MB System: 32-bit Operating System. If anyone can help or point me in the right direction, I would appreciate it.
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#2
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Hi Stone. Do you have a Vista installation DVD? If not, a Vista Recovery disk can be downloaded from here.
Once you have burnt the iso to a DVD, use it to boot into The Recovery Environment and access a Command Prompt. See here (do not try to run System Restore yet). Type: chkdsk c: /r After the prompt > and hit enter. Does chkdsk run now? If so, it will probably take a while but it would be a good idea to keep an eye on it for errors. Once finished, reboot and see if you can run System Restore now if your drive still doesnt appear. Make a note of errors (if any) and post them here please. Also check to see if a log has been created in Event Viewer. Hit the Windows key plus r and type: eventvwr.msc and ok. Click on Windows Logs > Application and look for wininit. Doubleclick to open and you should see the results. If so, please copy and paste them here. |
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