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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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Hi guys
I just bought a sweex mp451 mp3 player and neither my laptop or desktop will recognise it. Itshows up as removable disc but when i try to sync files in windows media player, the connect device message stays up.
Both laptop and pc are running windows home basic. I would appreciate any and all help. cheers John |
#2
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Hi John and welcome. I checked on the Sweex site and I see that your model is touted as being compatible with Vista.
Have you installed all services packs and updates? If so, it's possible that a driver update is now needed to make this hardware compatible with the Vista/WMP updates. Especially as you have a problem with two computers. I honestly think you should be talking to whoever you purchased the MP3 Player from first. |
#3
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hi
hi annemarie and thanks for the welcome
yeah i have installed service packs and all drivers are uptodate. is there anyway that you know of that i can get it to recognise mp3 player? bought mp3 player in liverpool and like a typical bloke threw away receipt before flying back to Ireland lol thanks again John |
#4
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I'm sorry John but I dont. This type of problem is usually fixed with a driver update however I checked on the Sweex site and there are no updates available (that are publicly posted anyway) for their hardware. If you are unable to contact the retailer, Sweex offer support.
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