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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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Computer Freezing
my computer randomly freezes as i am using it. Sometimes my pc freezes totally and the only way to get it to respond again is to reset it manually. however sometimes it temporally freezes and then the computer will respond again and i will be able to carry on using it. Not sure if this is to do with vista or if theres an virus or somthing wrong with the hardware thats why i have put it in this section of the forum.
my computer specs are: processor: Intel core2 cpu 440 2.00ghz Ram:2047 mb op: Vista 32mb any other info needed please ask! Any help would be greatly received! thank you dave |
#2
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has it just started doing this, is it a new computer, one youve built, etc
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#3
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longshot, tell the size of the harddrive and how much free space is on it.
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#4
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its a bout a year and half old and was built for me in a shop has been doing it on off since ive had it took it back to shop however it did not freeze while they had it, so they could not suggest what was wrong and the warranty has since ended.
Hardrive 232 gb hardrive, 80gb used |
#5
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go into your event viewer and see if it shows any errors in your system or application logs. Go to control panel, administrative tools, event viewer
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#6
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There are a total of 5,966 errors, 4 within the last 24 hours and 72 over the last 7 days.
do you need any further information from this log, if so what information would you like? |
#7
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any common errors? see the following for how to read the logs http://support.microsoft.com/kb/308427
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#8
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the overall number of errors has now dropped to 2,122. The error that have occured the most is an error called Atc002 which has happend 539 times in the last 7 days.
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#9
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any ideas?
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#10
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Do you have a Atheros wireless card?
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#11
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Under network adaptors i have:
Atheros L2 Fast Etherent 10/100Base- T Controller D-link AirPlus G DWL-G510 wireless PCI Adapter(rev.C) sorry for late reply! |
#12
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Try disabling your Atheros Ethernet Controller in Device Manager. Reboot and see if this fixes your problem.
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#13
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ok i will try this then report back in a few days.
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#14
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Ok.
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#15
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seems to be working ok atm, thanks for all your help!
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