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| Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
June 6th, 2009, 11:35 AM
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STOP: 0xc5 Bluescreen
I'm using Vista Home Premium SP1 and randomly it gives a bluescreen (
 ) error as follows:STOP 0x000000c5 (0x00000004, 0x00000002, 0x00000001, 0x824FA4A6) When I opened the dump file with windbg, it said the problem was probably caused by vsdatant.sys . I searched it on Google and found out that it was related to ZoneAlarm, which I am using. However, I couldn't find any information to solve this problem. Any help? 
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#2
June 7th, 2009, 03:12 AM
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That file as you learned does belong to the Zone Alrm Suite. Her is a good forum for Zone Alarm;
http://forums.zonelabs.com/zonelabs/...s&page_size=20 You may want to uninstall Zone Alarm in SAFE MODE, then reinstall it.
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