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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know.

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  #1  
Old July 5th, 2008, 01:31 PM
Gumby555 Gumby555 is offline
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Computer is frozen

I was surfing Youtube for a few minutes and all of a sudden my pc decides to freeze up. I then press ctrl, alt, delete and bring up task manager. I click mouse over task manager to end task. I get no response. I then clicked mouse over menu button to attempt reboot. No response. I then pressed ctrl, alt, delete and log on to different user (wifes, I know password). Everything works as normal. I reboot computer and log back in to original user and same problem. I can use mouse but nothing happens when I click menu button or clicking over icons. I have been using this pc for over one year and I have never had any major issues with pc crashes. BTW- I have the most up to date Internet Explorer and Firefox as my browser. Can I fix with this problem using system restore. Any suggestions.

Last edited by Gumby555; July 5th, 2008 at 02:54 PM.
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  #2  
Old July 6th, 2008, 12:07 AM
Gumby555 Gumby555 is offline
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I used system restore and its fixed now.
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  #3  
Old July 6th, 2008, 12:59 AM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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Very good and thanks for the update.
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