Go Back   Cyber Tech Help Support Forums > Operating Systems > Older Windows Versions > Windows Vista

Notices

Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know.

Reply
 
Topic Tools
  #1  
Old September 16th, 2009, 03:29 PM
melter melter is offline
Member
 
Join Date: Jun 2004
O/S: Windows Vista 32-bit
Location: Sheffield, S. Yorkshire
Age: 59
Posts: 47
Laptop fails to reboot after Windows Update.

After Tuesday 8th Sept. updates, the daughters laptop developed a curious problem.

1) The updates automatically d/loaded until the progression screen reached 3/3.

2) The progression bar stayed at 0%, with the circle thingy still spinning, for roughly 5mins.

3) Then the laptop restarted itself without any prompting and came back to the 3/3 progression page.

4) Now all that happens when she starts the laptop is the same thing over and over again.

5) She's tried starting the laptop in Safe Mode and the problem persists.

Any help or suggestions would be appreciated. Thanks.
Reply With Quote
  #2  
Old September 16th, 2009, 03:37 PM
jazz836062's Avatar
jazz836062 jazz836062 is offline
Senior Member
 
Join Date: Apr 2008
O/S: Windows 7 64-bit
Location: Humble, TX
Posts: 821
Have you tried doing a system restore?
Reply With Quote
  #3  
Old September 16th, 2009, 03:42 PM
melter melter is offline
Member
 
Join Date: Jun 2004
O/S: Windows Vista 32-bit
Location: Sheffield, S. Yorkshire
Age: 59
Posts: 47
The laptop won't boot into windows, so she can't do a system restore unfortunately.
Reply With Quote
  #4  
Old September 16th, 2009, 03:56 PM
jazz836062's Avatar
jazz836062 jazz836062 is offline
Senior Member
 
Join Date: Apr 2008
O/S: Windows 7 64-bit
Location: Humble, TX
Posts: 821
If you have a vista DVD you can do a system restore from there. See here.
Reply With Quote
  #5  
Old September 16th, 2009, 04:21 PM
melter melter is offline
Member
 
Join Date: Jun 2004
O/S: Windows Vista 32-bit
Location: Sheffield, S. Yorkshire
Age: 59
Posts: 47
She didn't get the Vista disk with the laptop. Usual thing for the UK, we just get the code sticker on the underside of the laptop. The OS is already activated before shipping.
Reply With Quote
  #6  
Old September 16th, 2009, 06:25 PM
jazz836062's Avatar
jazz836062 jazz836062 is offline
Senior Member
 
Join Date: Apr 2008
O/S: Windows 7 64-bit
Location: Humble, TX
Posts: 821
If a friend has one you can use theirs. Just be sure to give it back. Any version of Vista will do; it doesn't have to match your version.
Reply With Quote
  #7  
Old September 16th, 2009, 08:19 PM
renegade600's Avatar
renegade600 renegade600 is offline
CTH Subscriber
 
Join Date: Sep 2003
O/S: Linux
Location: Osceola, Ar
Posts: 26,675
if you cannot find a vista dvd you can try the following and create a disk just for this purpose. It cannot be use to install or reinstall vista.

http://neosmart.net/blog/2008/window...disc-download/
Reply With Quote
  #8  
Old September 18th, 2009, 07:36 AM
melter melter is offline
Member
 
Join Date: Jun 2004
O/S: Windows Vista 32-bit
Location: Sheffield, S. Yorkshire
Age: 59
Posts: 47
Thanks for the information. I'll d/load the disk over the weekend and post the results back on here.
Reply With Quote
  #9  
Old September 18th, 2009, 07:38 PM
Billy_Black Billy_Black is offline
Senior Member
 
Join Date: Jul 2006
O/S: Windows XP Pro
Location: USA
Posts: 596
Quote:
Originally Posted by renegade600 View Post
if you cannot find a vista dvd you can try the following and create a disk just for this purpose. It cannot be use to install or reinstall vista.

http://neosmart.net/blog/2008/window...disc-download/
Nice.
Reply With Quote
  #10  
Old September 21st, 2009, 10:24 PM
melter melter is offline
Member
 
Join Date: Jun 2004
O/S: Windows Vista 32-bit
Location: Sheffield, S. Yorkshire
Age: 59
Posts: 47
Problem solved! Many thanks to jazz836062 for suggesting a system restore and thanks to renegade600 for the link to the repair disk when I couldn't beg, borrow or steal a vista disk!
Reply With Quote
  #11  
Old September 21st, 2009, 10:36 PM
renegade600's Avatar
renegade600 renegade600 is offline
CTH Subscriber
 
Join Date: Sep 2003
O/S: Linux
Location: Osceola, Ar
Posts: 26,675
glad things are working again and thanks for the update.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
Windows fails to load after update Rwhunt99 Windows 10 1 September 29th, 2020 08:37 PM
Windows 7 update fails XKOOTX Windows 7 7 December 24th, 2014 05:18 AM
Win7 Home Premium Windows Update fails-moved by Murf sentee Malware Removal 23 October 29th, 2014 11:28 PM
windows update automatically turns off after every reboot mukesh Windows XP 1 September 20th, 2008 07:45 PM
Linux fails to see my kernel upon reboot SirCave Linux 2 April 12th, 2005 04:27 AM


All times are GMT +1. The time now is 01:54 PM.