Need logs second eyed for XP Explorer issues

[KeeperOfTheGood]

Hey oh. ok, I have this also aske in the XP forum but, here is my Hijackthis log, incase anyone see's something I am missing.

The lowdown is this. I cannot open a Windows Explorer windown and: delete, rightclick, use the menu FILE etc. ALso, any features available with the right click or FILE menu are a no go. I get the hour glass and windows explorer hangs instantly.

I do have an other issue too, with an unfound file. SZKG if I recall. Its apperently a part of STOPzilla but, I have never ever had stopzilla on my computer!

My log:

Logfile of HijackThis v1.99.1
Scan saved at 10:37:58 PM, on 20/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\WINDOWS\system32\SxgTkBar.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft LifeChat\LifeChat.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\MSNMES~1\DEVICE~1\msgrdvmn.exe
C:\Program Files\Oboe for iTunes\OboeHelper.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kaboose.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LifeChat] "C:\Program Files\Microsoft LifeChat\LifeChat.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MWSnap] "C:\Program Files\MWSnap\MWSnap.exe"
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Program Files\Octoshape Streaming Services\User\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [WindowsLivePhone] "C:\PROGRA~1\MSNMES~1\DEVICE~1\msgrdvmn.exe" /AutoRun
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\Hijackthis\HijackThis.exe /startupscan
O4 - Global Startup: Oboe for iTunes.lnk = C:\Program Files\Oboe for iTunes\OboeHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\HiDownload\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\Program Files\HiDownload\HDGet.htm
O8 - Extra context menu item: Subscribe in default RSS reader - C:\Documents and Settings\User\Application Data\RssBandit\iecontext_subscribefeed.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\HiDownload\hidownload.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/.../GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1153739574086
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156451904302
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {C8CE8EAB-8B03-484B-B348-A2442D38E7AF} (Intermezzon Player Control) - http://download.intermezzon.com/3.3/designerplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by107fd.bay107.hotmail.msn.co...x/HMAtchmt.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

[AnnMarie]

Hi KeeperOfTheGood. I cant see any malware issues in your log.

It may be a problem with a Context Menu Handler. Download and run the ShellExView utility according to the instructions in Method 2 here. To group all Context Menu handlers together, just click on Type underneath the Menu items. Try disabling the non-Microsoft items listed under Type -> Context Menu only (one at a time and then try rightclicking to see if you can identify if one is causing the problem). If there is anything you are not sure of ask first. Let us know if this helps.

[KeeperOfTheGood]

Hey AnnMarie, I just wanted to say that the context menu was indeed the culprit! Took me a bit to look into it (house renovations and all) and everything is sorta back to its original XP brokenness YAY thank you XD hehe (now if you could tell me why it fails to recognize me as the administrator when the only account on the computer is mine and it is set as the administrator account that would be great LOLOL, been this way since I bought this comp 2 years ago >.< but that probably should be in the XP forum, hmm, maybe I will post that up there XD but I am offlined in 2 days so maybe some other time)

Thank you

[AnnMarie]

Hi KeeperOfTheGood. I am glad that I was able to help. What handler caused the problem?

Regarding your XP issue, yes, the XP forum is where you should post your problem.

[KeeperOfTheGood]

O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide

well, I don't know how it happened but, I have used the program Eraser.exe (from http://www.heidi.ie/) for 6 years or so (I have bought too many used drives with peoples personal finance info on them; when I want it gone, well ). A year or three ago, Eraser would fail of its own accord, this though is the first time it messed the menu up, those older versions simply stopped running. I did have about 1 gig of file corruptions back in March and lost a fair number of PSD files (mine usually average 350 megs, though I have a few that are over 1gig in size). Trouble is the chkdsk /f doesn't log what it does, it just does it >.< It could easily be something that simply continued to erode to the point of failing. I am wondering if I should un/re install all my programs just to refresh them.

So, I uninstalled and reinstalled Eraser and bobs yer uncle

For sure, when I am done my reno and am back online I will look into this Admin issue, its sorta a strange one LOL! At least I followed your links too and cleaned out 2 old versions of Acrobat and 5 or more versions (all the way back to 5) of Macromedia Flash from my system!!

Hehe Thank You, I was worried that I would have to get a new copy from the back rooms of XP (as Microsoft has had it pulled from store shelves)!

[AnnMarie]

Thanks for the update KeeperOfTheGood.