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  #1  
Old January 11th, 2005, 11:14 PM
tramtwo's Avatar
tramtwo tramtwo is offline
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Question Windows Update Site not working after SP2 update.

Hello,

After updating this computer with the sp2 update for XP home, I am unable to use the window's update site (http://v5.windowsupdate.microsoft.co....aspx?ln=en-us) without it returning the following error.

Quote:
We're Sorry

[Error number: 0x80072EE2]
Windows Update has encountered an error and cannot display the requested page. You may find the following resources helpful in resolving the problem:
For self-help options:

Windows Update Response Center

Windows Update Troubleshooter

Windows Update Newsgroups
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

I have been unable to resolve this issue, any help would be greatly appreciated.

Thankx,
tramtwo


BTW tried the CTH Forum search feature here ... I must need a primer...
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  #2  
Old January 11th, 2005, 11:26 PM
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renegade600 renegade600 is offline
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once you are updated to sp2, you cannot manually update unless you turn off auto update.
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  #3  
Old January 11th, 2005, 11:29 PM
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Yeah that has been tried, thanx. I remember reading right here at this very site about the corruption of some dll file... can't find that thread...
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  #4  
Old January 11th, 2005, 11:35 PM
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AnnMarie AnnMarie is offline
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Go to Start > Run and try reregistering the below dlls Tram.

regsvr32 C:\WINDOWS\system32\wuapi.dll
regsvr32 C:\WINDOWS\system32\wuaueng.dll
regsvr32 C:\WINDOWS\system32\atl.dll
regsvr32 C:\WINDOWS\system32\wucltui.dll
regsvr32 C:\WINDOWS\system32\wups.dll

Reboot and then try again from IE.
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  #5  
Old January 12th, 2005, 12:18 AM
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tramtwo tramtwo is offline
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Hey Anne,

Tried them one at a time. They all registered successfully however the windows update site is still returning the same errors.

Strange but the error is also being duplicated on a second computer with the same setup.

hummmm anyone else having problems.....
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  #6  
Old January 12th, 2005, 02:08 AM
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AnnMarie AnnMarie is offline
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Nope, I just tried the site and it works for me. See if any of the suggestions here and here help Tram.
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  #7  
Old January 18th, 2005, 07:25 PM
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What it turned out to be was a equipment conflict issue between a Westell DSL modem and a LINKSYS router. We could connect to the INTERNET and also send and receive email but we could not submit forms (on some sites). The proper settings have been put in place and the Windows Update site works fine.
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  #8  
Old January 18th, 2005, 09:02 PM
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Who would have guessed that. Thanks for the update Tram.
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