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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

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  #1  
Old December 12th, 2012, 07:08 AM
heathbinder heathbinder is offline
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VPN Smartbar
Hi, I downloaded VPN Privatize/Smart Bar onto my computer and am having problems removing all traces of it. Please help ...
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  #2  
Old December 12th, 2012, 07:19 AM
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Network&secur Network&secur is offline
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what did you delete, what happens when you try to delete the file? we really need more information
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  #3  
Old December 12th, 2012, 07:21 AM
heathbinder heathbinder is offline
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I tried deleting it manually, with adding/removing programs, and also downloaded revo uninstall so that i could remove traces of the program. It's still there, however, when I open up my browser. Revo uninstall said it was all deleted, that traces were deleted, but it's still there when I open up chrome.
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  #4  
Old December 12th, 2012, 07:22 AM
heathbinder heathbinder is offline
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Please let me know what info I need to give you.
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  #5  
Old December 12th, 2012, 07:24 AM
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Network&secur Network&secur is offline
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1.Click the at the top of your browser window to open the New Tab page.
2.Go to the Apps section.
3.Drag the app into the Remove from Chrome button at the lower right corner. You can also right-click on the app icon itself and select Remove from Chrome.
4.The app’s icon is removed from the New Tab page.
-copied from chrome website here
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  #6  
Old December 12th, 2012, 07:33 AM
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Network&secur Network&secur is offline
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If that doesn't work, then it may be an extension rather than an app, in which case you will have to delete it thisway
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  #7  
Old December 12th, 2012, 07:41 AM
heathbinder heathbinder is offline
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neither works ...
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  #8  
Old December 12th, 2012, 07:44 AM
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Network&secur Network&secur is offline
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hmm... ill try to re-create this problem on my pc, so i can get a better understanding of it, do you have the source URL where you downloaded this program from?
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  #9  
Old December 12th, 2012, 03:24 PM
heathbinder heathbinder is offline
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Yes. thepiratebay.se

Search for 2010 office activator. My computer guy who installed word on my machine told me to go there to download the activator. I did that and got the VPN issue.
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  #10  
Old December 15th, 2012, 01:27 AM
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Jintan Jintan is offline
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Hello heathbinder and Network&secur,

Assumed one of the approved helpers was replying here, so didn't catch this conversation until now. Network&secur, be sure to review the info here on who can reply to threads posted in this forum. Thanks.

heathbinder, since you were trying to download/install 2010 office activator, I would have to assume you were trying to use illegally a copy of MS Office. Since CTH does not provide assistance when illegal software use is known, unless you have a different explanation, I will need to just close this thread.
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