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#1
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Netbook wireless connectivity issue
Hi guys,
Hope this is in the right place - I was looking for some help. I've recently bought a Viewbook VNB120 and can't for the life of me get the wireless to work properly. Knew it was a risk buying a netbook made by Viewsonic but here I am. Problem details: * Wireless connectivity issue (connecting via cable is fine) * Wireless works when I'm parked in the room with the router but not even a metre outside the room * Other devices using wireless in the house have no issue * According to the networking pop up in Windows, the signal to the home network is full Network details: * Home ADSL network running through a VoIP modem/router, haven't had any issues to date with it * Modem/Router is a Belkin F1PI241egau which is four years old now * WPA/WPA2 security (although I've tried switching to WPA2 security with no success) Netbook details: * Wireless adapter in device manager just says Broadcom Wireless Network Adapter with no other details - I've tried looking for updated drivers for it but can't find any * Windows 7 Home Premium * Had Trend Micro Internet Security installed on it when I bought it Let me know if there are any other details I need to provide. |
#2
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This can be a hard one to crack being that your wireless is working, but you have poor range.
I see that laptop has bluetooth, have you tried disabling that to see it helps? Also, you're router is a bit old and only supports up to 802.11g, changing to or adding a wireless access point with 802.11n support would most likely help. |
#3
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Thanks for the reply z1p, I thought it might be a hard problem to solve!
I've tried disabling the blue device to no avail. I have a newer router here, a Belkin, it just wasn't that expensive (was used while living in another city). I'll give it a try and see if it helps. Thanks for your help. |
#4
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hey mate, iv got the same issue.
did you end up solving it? iv updated all my drivers on router and wireless card. I have a feeling the antennae on the cards havent been attached properly. |
#5
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Unfortunately not but I also haven't upgraded my router yet. I'm going to get a Fritz! Box AIO probably nearer to the end of the year. Without internet on that computer I'm actually more productive though
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#6
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Ahh OK.
Kinda sucks with that its not an isolated issue. Where did you get it from? I got mine at OnlineComputer.. might check out the warranty.. but coudl be more hassle to send it in. Il have a crack at reattaching the wireless antennae |
#7
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Oh, so you're using the exact same netbook? The Viewsonic one? Yeah I got it from OnlineComputer. I had a glance at their warranty and it was a massive jerk around - they reckon that you have to contact the manufacturer or something like that. It's bogus - if a product doesn't work out of the box (i.e. it's not "fit for the purpose it was intended"), then you're allowed to return it to the retailer - it's in the Trade Practices Act 1974 (Cth).
Anyway, how old/new is your router? Does it have support for 802.11 N? Mine doesn't support 'N' - just G and B. I thought that might be it but if you're having the same issue with an N compatible router then it might rule out that possibility at least. |
#8
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Yeh exactly same. Viewsonic Vnb120
looks like we have both been screwed by Viewsonic lol. My wireless router is running on g at the moment. its a d-link 524. pretty old. only supports G. I have this issue at other peoples houses too,.. and at university. have you called up onlinecomputer already for their warranty? are u able to send it to them? I am tempted to open it up and check the antennae (common problem with connectivity issues).. but it voids warranty. Last edited by eTwee; June 21st, 2011 at 10:04 AM. |
#9
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Have either of you got a USB Wireless G adapter you can plug into it?
It certainly sounds like it either hasn't got a wireless antennae or it's disconnected. |
#10
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@ Smurfy - unfortunately not, though that's a good idea. Might be worth just buying one anyway.
@ eTwee - it's looking that way, isn't it! I wouldn't be inclined to open it and void your warranty - not yet anyway. The warranty details are here: http://www.onlinecomputer.com.au/pol...fa3d246d8c3e2d - the third bullet point down under 'Warranty' is the bit I was talking about re. them washing their hands of notebooks. I'm guessing that that means we have to contact Viewsonic in Australia for warranty issues. |
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