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Windows 8 Problem solving for the Windows 8 Operating System

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  #1  
Old May 3rd, 2013, 12:29 AM
jill84 jill84 is offline
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Angry windows 8 apps don't work!

I just got a HP ENVY h8-1437c Tower Desktop PC. It has Windows 8 preloaded. I eagerly started it up and began looking around. I clicked on everything and it worked. I went to "Store" and downloaded some games and photo editing and paint programs. Next I opened mail and got the splash screen that promptly closed. The app was still listed as open in the right corner of the screen. I tried Calandar, Nook, People, messaging, Yahoo mail, Microsoft MahJong, etc. - all with the same result. I looked around the the system and discovered refresh. That worked! For a day. I shut down the PC which worked for a day. I looked around the web and found all sorts of "fixes" that helped someone (for how long?) but most didn't apply to my system.

Does anyone know of how this can be resolved? (I even found 1 article by an IT who had written about the beta version October 2011 - the same problem was listed!) Is there a fix? Help!!!
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  #2  
Old May 3rd, 2013, 04:22 PM
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Murf Murf is offline
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Try the appstore troubleshooting by Microsoft;

download.microsoft.com/.../apps.diagcab
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  #3  
Old May 7th, 2013, 11:54 PM
jill84 jill84 is offline
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Windows 8 apps still don't work!

I tried the fix but it didn't work. I'm ready to move on...
I'll post another question in a separate window.

Thanx!
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