On the results from...

[Mr Bean]

...this thread, after a couple of days I have decided to try the viral route before I head into a format. Lappy won't connect to the internet wirelessly or wired. Here is a RSIT log:-

Logfile of random's system information tool 1.06 (written by random/random)
Run by Bryn at 2009-05-29 19:36:38
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 84 GB (60%) free of 140 GB
Total RAM: 2046 MB (69% free)

HijackThis download failed

======Scheduled tasks folder======

C:\Windows\tasks\Norton Security Online - Run Full System Scan - Bryn.job
C:\Windows\tasks\User_Feed_Synchronization-{4B6F3080-7E05-45F4-872D-4E01640EC405}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - c:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-04-05 501384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-03-03 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\sw g.dll [2009-03-04 657904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2009-03-03 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-03-03 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2006-11-17 815104]
"SunJavaUpdateSched"=c:\Program Files\Java\jre1.6.0\bin\jusched.exe [2007-04-05 77824]
"Broadcom Wireless Manager UI"=C:\Windows\system32\WLTRAY.exe [2006-11-27 1540096]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-10-03 81920]
""= []
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2006-11-05 221184]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2006-10-13 184320]
"Dell Laser Printer 1110 SM_JB"=C:\Program Files\DELL\Dell Laser Printer 1110\LocalSM\jbDetect.exe [2006-12-19 222088]
"SigmatelSysTrayApp"=C:\Windows\sttray.exe [2007-02-08 303104]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2006-12-13 90191]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2006-12-13 7766016]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.d ll [2006-12-13 81920]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]
"EasyLinkAdvisor"=C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe [2007-03-15 454784]
"WeatherEye"=C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe [2009-01-16 4519832]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe [2009-03-04 39408]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\msnmsgr.exe [2007-01-19 5674352]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpyHunter]
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe []

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
QuickSet.lnk - C:\Windows\Installer\{53A01CC6-14B0-4512-A2E7-10D39BF83DC4}\NewShortcut2_53A01CC614B04512A2E710D 39BF83DC4.exe

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\standard profile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\domainpr ofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\curre ntversion\explorer\mountpoints2\{8434e70b-edbb-11db-b6f9-00038a000015}]
shell\AutoRun\command - G:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\curre ntversion\explorer\mountpoints2\{90bbf470-ef78-11db-9113-00038a000015}]
shell\AutoRun\command - F:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-05-27 18:02:20 ----D---- C:\Program Files\Broadcom
2009-05-27 18:01:09 ----A---- C:\Windows\system32\bcmwlcoi.dll
2009-05-27 18:01:08 ----A---- C:\Windows\system32\bcmihvui.dll
2009-05-27 18:01:08 ----A---- C:\Windows\system32\bcmihvsrv.dll
2009-05-26 20:06:23 ----D---- C:\rsit
2009-05-26 20:06:23 ----D---- C:\Program Files\trend micro

======List of files/folders modified in the last 1 months======

2009-05-29 19:36:37 ----D---- C:\Windows\Temp
2009-05-29 19:35:42 ----D---- C:\MDT
2009-05-29 19:34:19 ----D---- C:\Windows\System32
2009-05-29 19:34:19 ----D---- C:\Windows\inf
2009-05-29 19:34:19 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-05-29 19:33:30 ----A---- C:\Windows\ntbtlog.txt
2009-05-27 19:06:05 ----RD---- C:\Program Files
2009-05-27 19:06:05 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-05-27 19:02:25 ----D---- C:\Windows\system32\drivers
2009-05-27 19:02:24 ----D---- C:\ProgramData\Symantec
2009-05-27 19:01:55 ----SHD---- C:\Windows\Installer
2009-05-27 18:58:19 ----D---- C:\Windows\Tasks
2009-05-27 18:28:38 ----D---- C:\Windows\system32\catroot2
2009-05-27 18:07:03 ----D---- C:\Windows
2009-05-27 18:04:07 ----D---- C:\Windows\system32\catroot
2009-05-27 18:03:59 ----SHD---- C:\System Volume Information
2009-05-27 18:01:08 ----D---- C:\DELL
2009-05-26 22:16:54 ----RSD---- C:\Windows\assembly
2009-05-26 22:16:54 ----D---- C:\Windows\winsxs
2009-05-26 22:16:54 ----D---- C:\Windows\system32\wbem
2009-05-26 22:16:53 ----D---- C:\Windows\system32\Msdtc
2009-05-26 22:16:04 ----D---- C:\Windows\system32\config
2009-05-26 22:15:01 ----SD---- C:\Windows\Downloaded Program Files
2009-05-26 22:15:01 ----D---- C:\Windows\system32\migration
2009-05-26 22:15:01 ----D---- C:\Windows\system32\ias
2009-05-26 22:14:58 ----D---- C:\Windows\system32\spool
2009-05-26 22:14:58 ----D---- C:\Windows\system32\restore
2009-05-26 22:14:58 ----D---- C:\Windows\system32\PhotoImpression Slideshow
2009-05-26 22:14:58 ----D---- C:\Windows\system32\CodeIntegrity
2009-05-26 22:14:57 ----RSD---- C:\Windows\Media
2009-05-26 22:14:57 ----RSD---- C:\Windows\Fonts
2009-05-26 22:14:53 ----RD---- C:\Users
2009-05-26 22:14:40 ----D---- C:\ProgramData\Microsoft Help
2009-05-26 22:14:40 ----D---- C:\Program Files\WinZip
2009-05-26 22:14:38 ----D---- C:\Program Files\Microsoft Works
2009-05-26 22:14:37 ----D---- C:\Program Files\Microsoft Digital Image 2006
2009-05-26 22:14:37 ----D---- C:\Program Files\Linksys EasyLink Advisor
2009-05-26 22:14:30 ----D---- C:\Program Files\Common Files\Adobe
2009-05-26 22:14:23 ----D---- C:\Program Files\Adobe
2009-05-26 22:13:59 ----D---- C:\Windows\registration
2009-05-26 21:09:56 ----D---- C:\Program Files\Symantec(399)
2009-05-26 08:53:41 ----D---- C:\Windows\Prefetch
2009-05-08 09:22:27 ----HD---- C:\ProgramData

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 dsunidrv;dsunidrv; \??\C:\Program Files\DellSupport\Drivers\dsunidrv.sys [2006-08-17 7424]
R2 elagopro;GoProto Protocol Driver for LELA; C:\Windows\system32\DRIVERS\elagopro.sys [2007-03-22 28672]
R2 elaunidr;UniDriver for LELA; C:\Windows\system32\DRIVERS\elaunidr.sys [2007-03-22 5376]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-11-11 12672]
R2 rimmptsk;rimmptsk; C:\Windows\system32\DRIVERS\rimmptsk.sys [2006-11-20 32256]
R2 rimsptsk;rimsptsk; C:\Windows\system32\DRIVERS\rimsptsk.sys [2006-11-20 43520]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\Windows\system32\DRIVERS\rixdptsk.sys [2006-11-20 37376]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-11-11 8192]
R3 Afc;PPdus ASPI Shell; C:\Windows\system32\drivers\Afc.sys [2005-02-23 11776]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2007-12-06 1044984]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-21 45568]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-19 14208]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-11-11 986624]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2006-11-11 206848]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2006-12-13 4456416]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-19 88576]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-02-08 647680]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2006-11-17 179256]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-11-11 659968]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-19 11264]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys [2006-10-05 4736]
S3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2006-11-02 200704]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-01 33588]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2006-11-05 159744]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\Windows\System32\WLTRYSVC.EXE [2006-11-27 24064]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-11-11 386560]
R3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-03 137200]
R3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2006-11-05 880640]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2006-11-07 70656]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 SolidWorks Licensing Service;SolidWorks Licensing Service; C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe [2009-01-14 79360]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-09-14 73728]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]

-----------------EOF-----------------

[Mr Bean]

No response so I've bumped this one

[Jintan]

Ah Mr. Bean, they get bumped "forward", and we pick them up from the back. But this one became the back again, and here we are. SpyHunter showing as partially removed, which so far is the only undesirable I see here. But for this issue having that HijackThis portion actually would have been helpful, especially proxy settings it shows. See if you can go ahead and download HijackThis from Here and transfer that over. Then click on the downloaded file to install HijackThis.

Go ahead and post back that scan please.

[Mr Bean]

Thanks for the reply. After all we've been through together, I'm starting to recognise a few of the bad guys now :-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:07:42 PM, on 03/06/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell\Dell Laser Printer 1110\LocalSM\jbDetect.exe
C:\Windows\sttray.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.ca.dell.com/content/defa...=ca&l=en&s=gen
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\sw g.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Dell Laser Printer 1110 SM_JB] C:\Program Files\DELL\Dell Laser Printer 1110\LocalSM\jbDetect.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [WeatherEye] C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {526A6151-EC5A-4989-9E67-17AC82882E33} (WEATHER GUARD Vehicle Solutions Control) - http://www.weatherguard.com/vs/knaac...downloader.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{08BF1F8A-FF1A-484A-A306-F6D93D6F3191}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CS2\Services\Tcpip\..\{08BF1F8A-FF1A-484A-A306-F6D93D6F3191}: NameServer = 208.67.222.222,208.67.220.220
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8251 bytes

[Jintan]

No, not showing anything there. An additional scan after some changes, but for now not looking like malware issues.

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
""=-

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpyHunter]

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

Open Notepad, and copy the text inside the box above and paste it into the open Notepad textbox.

Save this to your desktop as "fixer.reg"

Be sure to include the "" quotes in the name.

Then right click fixer.reg, select Merge, and allow it to merge the new information with the Registry.

--------------

Click here and download sUBs' dds.scr to your desktop, then click that to run the scan. A window will open while the scan runs, and when it completes two logs will open in Notepad - DDS.txt and Attach.txt. An additional message box will open that you can just X close.

Save those two log files to your desktop (go to File - Save As and browse to your desktop to save each), then post both of them back here please.

[Mr Bean]

Logs as requested:-


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-05-14.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 05/04/2007 10:23:38 PM
System Uptime: 06/03/2009 10:03:21 PM (2136 hours ago)

Motherboard: Dell Inc. | | 0XD720
Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz | Microprocessor | 1833/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 137 GiB total, 82.471 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.586 GiB free.
E: is CDROM ()
F: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================


==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.3
Broadcom 440x 10/100 Integrated Controller
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Dell Laser Printer 1110 Software Uninstall
Dell System Customization Wizard
Dell Wireless WLAN Card
DellSupport
Digital Line Detect
Drivers Install For Linksys Easylink Advisor
Express ClickYes 1.2
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
IKEA Home Planner
Java(TM) SE Runtime Environment 6
Korean Fonts Support For Adobe Reader 8
Linksys EasyLink Advisor 1.6 (0033)
Macromedia Shockwave Player
MediaDirect
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Standard 2006
Microsoft Digital Image Standard 2006 Editor
Microsoft Digital Image Standard 2006 Library
Microsoft Encarta Encyclopedia Standard 2006
Microsoft Money 2006
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio 2007 Service Pack 1 (SP1)
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office XP Small Business
Microsoft Streets & Trips 2006
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works
Microsoft Works Suite 2006 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Modem Diagnostic Tool
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
NetWaiting
NVIDIA Drivers
OutlookAddinSetup
PhotoImpression
QuickSet
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
RTC Client API v1.2
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office Visio 2007 (KB957831)
SigmaTel Audio
SolidWorks eDrawings 2009
Sonic Activation Module
Spelling Dictionaries Support For Adobe Reader 8
Synaptics Pointing Device Driver
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office Visio 2007 Help (KB957251)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
User's Guides
Viewpoint Media Player
WeatherEye
Windows Live Messenger
WinZip 11.1
Works Upgrade

==== End Of File ===========================

[Mr Bean]

DDS (Ver_09-05-14.01) - NTFSx86
Run by Bryn at 22:09:11.20 on 03/06/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.2046.1455 [GMT -4:00]

SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell\Dell Laser Printer 1110\LocalSM\jbDetect.exe
C:\Windows\sttray.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
F:\bryn stuff\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://rogers.my.yahoo.com/
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www1.ca.dell.com/content/default.aspx?c=ca&l=en&s=gen
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\sw g.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [WeatherEye] c:\program files\theweathernetwork\weathereye\WeatherEye.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNo tifier.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Dell Laser Printer 1110 SM_JB] c:\program files\dell\dell laser printer 1110\localsm\jbDetect.exe
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\quickset.lnk - c:\windows\installer\{53a01cc6-14b0-4512-a2e7-10d39bf83dc4}\NewShortcut2_53A01CC614B04512A2E710D 39BF83DC4.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {526A6151-EC5A-4989-9E67-17AC82882E33} - hxxp://www.weatherguard.com/vs/knaackctl_www.weatherguard.com_downloader.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
TCP: {08BF1F8A-FF1A-484A-A306-F6D93D6F3191} = 208.67.222.222,208.67.220.220

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-05-27 18:04 741,494 a------- c:\windows\system32\oem53.inf
2009-05-27 18:02 45,568 a------- c:\windows\system32\drivers\bcm4sbxp.sys
2009-05-27 18:02 <DIR> --d----- c:\program files\Broadcom
2009-05-27 18:01 1,044,984 a------- c:\windows\system32\drivers\BCMWL6.SYS
2009-05-27 18:01 87,328 a------- c:\windows\system32\bcmwlcoi.dll
2009-05-27 18:01 3,579,904 a------- c:\windows\system32\bcmihvsrv.dll
2009-05-27 18:01 3,244,032 a------- c:\windows\system32\bcmihvui.dll
2009-05-26 20:06 <DIR> --d----- c:\program files\trend micro

==================== Find3M ====================

2009-06-03 22:04 12,978 a------- c:\users\bryn\appdata\roaming\nvModes.dat
2009-05-27 18:04 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-27 18:04 51,200 a------- c:\windows\inf\infpub.dat
2009-05-27 18:04 86,016 a------- c:\windows\inf\infstor.dat
2009-05-07 09:45 11,020 a------- c:\users\bryn\appdata\roaming\wklnhst.dat
2009-02-17 14:58 124,944 a------- c:\users\bryn\appdata\roaming\GDIPFONTCACHEV1.DAT
2008-10-06 14:02 174 a--sh--- c:\program files\desktop.ini
2008-10-06 13:47 665,600 a------- c:\windows\inf\drvindex.dat
2007-05-08 08:21 8,699 a------- c:\program files\hijackthis.log
2007-05-08 08:20 1,308,216 a------- c:\program files\HiJackThis_v2.exe
2007-05-08 07:52 874,744 a------- c:\users\bryn\SmitfraudFix.exe
2007-05-07 11:58 1,308,216 a------- c:\users\bryn\HiJackThis_v2.exe
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-04-06 06:16 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 22:10:08.99 ===============

[Jintan]

No malware still. Norton parts and pieces showing there though. Norton tends to leave behind services as well, and I have had situations where one of these blocked net access.

Go here and download the Norton Removal Tool that is appropriate for your version. Then close all open windows and disable all protective software, and click the downloaded file to completely remove Norton from your system. If the removal does not cause a reboot reboot after the tool has completed the removal. Be sure to save all registration keys before running the tool if you plan to reinstall Norton later.

If you do not recall the version that is okay - the same tool is used for most versions.

See if running that doesn't then allow net access.

[Mr Bean]

I'd already run the 2009 removal tool. I downloaded the 08 and 07 version and tried those too. After rebooting the 08 version no change. The 07 version made no other changes either except for running chkdsk when rebooting.

Still no internet.

I've done a lot of googling on this one and the only thing I can come up with is the netwinsock thing or what ever it is. Tried all of those without success. Whenever I try DOS commands on the various commands I am unable to complete for a number of reasons.

Any other ideas???

EDIT: Just deleted the wireless adaptor and uninstalled all drivers etc. Reinstalled everything but still no internet. I've been through this fruitless exercise about a dozen times now. Every time I bounce back with the same result. I am connected to my home network and can see everything but absolutely refuses to connect to the net.

[Jintan]

The DNS IP addresses that show in the logs are from OpenDNS, so not any local ISP assigned ones usually. Not quite sure that would make a difference, but something to be aware of if they are not jibing with other settings there.

[Mr Bean]

Yes I've also tried various dns/ip/gateways etc. It's really weird. Normally if you can' narrow these things down to a hardware issue it's the software. If it's not the software it could be something malicious. It's none of the above, from what I can see, so I'm stumped!!!!


EDIT: This is even more weird. The globe has now appeared back in the systray but still no internet connection. I haven't changed a thing either


EDIT 2: I can now only get the globe via Open DNS settings. Still no internet even by using a variety of ip addresses.. This may be a good time to hit me back into the networking forum Jintan.

[Jintan]

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1A-92-BE-79-E7
DHCP Enabled. . . . . . . . . . . : No

That shouldn't be correct for a wireless setup passing the connection settings job on to the router.

[Mr Bean]

That's my first failure from front to back. Have spent too much time looking for a solution. From where I am everything works, but it doesn't work

The most weird thing I've come across. Anyway I have the image from the recovery partition on DVD and have gone in for a format.

Cheers anyway old bwty

[Jintan]

Thanks for posting back the update Beano.