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  #1  
Old October 10th, 2011, 08:03 PM
Comproblem1650 Comproblem1650 is offline
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Posts: 6
malware/virus

Hi. New here. Problem started a week ago with google. Typed in search engine, got results but when clicked on results was redirected to another page.

Uninstalled firefox and reinstalled it but it's not working. Doesn't even connect to the Internet. Internet Explorer is dead too. Only browser we have left is safari.

Also, cannot send and receive in Outlook.

Just got off the phone with a tech support person who ran a bunch of tests and antimalware etc. remotely. He said he's going to have to send someone out but it could be days.

He ran combofix, which gave me a log. If I post that log is there anyone who could help? Thanks.
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  #2  
Old October 10th, 2011, 08:53 PM
Miz's Avatar
Miz Miz is offline
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Join Date: Mar 2003
O/S: Windows 10 Home
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Age: 78
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Read this thread, then start a new thread in our Malware Removal Forum and work with the experts there to clean the system.
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Old October 29th, 2011, 12:09 PM
bikkie7 bikkie7 is offline
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If u suspect dat its a malware prblm, then scan with AntiMalware from MalwareBytes... u can use it for trial and also cleans found malwares in Trial Mode... Gud Luck!
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  #4  
Old October 31st, 2011, 09:26 AM
JeffHarris JeffHarris is offline
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Do you have any Anti-virus and anti-malware software there? If you have one, be sure to update that always. Also I would recommend you to scan it with MalwareBytes. It's very effective.

I just thought to share this one
HIGHLY RECOMMEND ANTIVIRUS SOFTWARE | Techvy
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