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Windows XP Problem solving for the Windows XP Operating System

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  #1  
Old November 15th, 2006, 10:15 PM
AMH's Avatar
AMH AMH is offline
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Error Message

Hey guys,

When i log onto my user name i get an error message titled "Norton AntiVirus 2005" with the message saying "Please wait while Windows configures Norton AntiVirus 2005" then on top of that error comes up a little box that it titled "Setup" and it says "This MSI must be launched through setup".

The errors go away after i click on to the MSI box usually three times.

This error also comes up when i try to use Word apps like powerpoint or excel.

I tried to do some research online buuut i couldnt find anything that looked like my problem.

... i took a snapshot of my screen but i dont know how to put that in here...

Thanks guys,
AMH
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  #2  
Old November 15th, 2006, 10:21 PM
Rainbow32 Rainbow32 is offline
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Use the Microsoft Windows Installer CleanUp Utility for this. You'll have to reinstall any applications that you delete afterwards.
http://support.microsoft.com/kb/290301
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  #3  
Old November 15th, 2006, 11:06 PM
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AMH AMH is offline
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thanks rainbow.. i will look in to that
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