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Windows XP Problem solving for the Windows XP Operating System

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  #1  
Old August 16th, 2012, 03:08 PM
lizmerrill lizmerrill is offline
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Join Date: Aug 2004
Posts: 180
Uninstall just hangs, can't uninstall any program

I am using winxp pro. Can not uninstall any programs from control panel any more. When I go to add/remove in CP, and click on a program, and click remove, uninstall process starts, then just hangs.
Doesnt matter which program I am trying to uninstall, uninstall begins, then just hangs, until I go to task manager and stop the application and process.

CAN YOU HELP,

Thanks,

Liz
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  #2  
Old August 16th, 2012, 03:17 PM
lizmerrill lizmerrill is offline
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Posts: 180
btw, can not use system restore, because system restore was turned off, prior to this problem appearing.
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  #3  
Old August 19th, 2012, 02:42 PM
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Mastersplinter Mastersplinter is offline
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Posts: 133
Can you please download the programs below.

Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.bleepingcomputer.com/farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please COPY AND PASTE the log to your reply.

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com...iniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and copy AND PASTE the result.



Download Adware Cleaner run it as admin Click the delete button allow it to run and post the log it creates.

http://general-changelog-team.fr/fr/...e/2-adwcleaner
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  #4  
Old August 19th, 2012, 02:43 PM
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Mastersplinter Mastersplinter is offline
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Posts: 133
Also go here and download the file association fix for .MSI

http://www.dougknox.com/xp/file_assoc.htm

Install it and reboot.
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